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08-31-2020, 07:53 AM
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#1
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Oct 2017
Location: Chapel Hill, NC
Posts: 5,316
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Vanguard website down?
I am trying to get on my Vanguard account this morning and I am unable. At first it said my account info was unavailable and now I cannot get the website to open at all. I just wanted to be sure it was not a problem just with my account. Any one else having a problem this morning?
Thanks
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08-31-2020, 07:54 AM
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#2
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Dryer sheet aficionado
Join Date: Apr 2013
Posts: 32
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Just signed in, no problem.
Update/correction
My sign in was ~10minutes before your post
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08-31-2020, 07:55 AM
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#3
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Administrator
Join Date: Jan 2008
Location: Chicagoland
Posts: 40,712
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 Quote:
Originally Posted by harllee
I am trying to get on my Vanguard account this morning and I am unable. At first it said my account info was unavailable and now I cannot get the website to open at all. I just wanted to be sure it was not a problem just with my account. Any one else having a problem this morning?
Thanks
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I just checked, could log in, but then it froze.
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08-31-2020, 07:57 AM
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#4
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Give me a museum and I'll fill it. (Picasso) Give me a forum ...
Join Date: Jun 2002
Location: Texas: No Country for Old Men
Posts: 50,021
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I just tried and got this:
Quote:
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Your account information is temporarily unavailable
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__________________
Numbers is hard
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08-31-2020, 07:58 AM
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#5
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Thinks s/he gets paid by the post
Join Date: Apr 2008
Posts: 2,024
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Took forever to get the investor login menu to pop up, and then it complained about a bad bookmark and refused to let me in. Tried to log in again, and the menu for username and password refused to show up.
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08-31-2020, 07:59 AM
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#6
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Oct 2017
Location: Chapel Hill, NC
Posts: 5,316
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Quote:
Originally Posted by REWahoo
I just tried and got this:
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Thanks that is what I got when I was able to open the website. Now cannot open the website. I will try later.
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08-31-2020, 08:34 AM
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#7
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Thinks s/he gets paid by the post
Join Date: Jan 2010
Location: 5-sided building
Posts: 1,184
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Hacked by Beijing.
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08-31-2020, 08:57 AM
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#8
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Recycles dryer sheets
Join Date: Mar 2006
Posts: 406
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Same, got message saying my account info is unavailable.
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08-31-2020, 09:02 AM
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#9
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Thinks s/he gets paid by the post
Join Date: Nov 2016
Location: Washington State
Posts: 2,359
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Monday Aug 31 at 8am. Received server error when I first connected. Reloaded page and was able to log in successfully. Everything seemed to work, but it was running slower than usual.
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08-31-2020, 09:58 AM
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#10
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Feb 2006
Location: Washington, DC
Posts: 11,328
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This is why I like having funds at different locations. If the outage is extended I want options if quick cash is needed. In a widespread outage we could all be F'ed.
__________________
Idleness is fatal only to the mediocre -- Albert Camus
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08-31-2020, 10:10 AM
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#11
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Dryer sheet aficionado
Join Date: Sep 2016
Location: San Antonio, Tx
Posts: 42
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I just signed in successfully at 11:10 CDT.
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08-31-2020, 10:35 AM
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#12
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gone traveling
Join Date: Aug 2016
Posts: 59
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I just logged in for [mod edit] and giggles and I was able to log in normally
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08-31-2020, 10:39 AM
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#13
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: May 2013
Location: ATL --> Flyover Country
Posts: 6,649
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If you have issues with a website, often this website will let you know if others are having issues, too. I noticed last week that a lot of sites that use Cloudflare (which is A LOT) were having issues. At one point almost 75% of my normal sites wouldn't load and it was because of Cloudflare. I think it's somewhat scary that so many web pages (and services) rely on Cloudflare and/or AWS.
__________________
FIRE'd in 2014 @ 40 Years Old
Professional Retiree
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08-31-2020, 10:48 AM
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#14
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Oct 2017
Location: Chapel Hill, NC
Posts: 5,316
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I am the original poster and I was just able to log onto my Vanguard account with no problem. I follow Vanguard on Twitter and a few hours ago they had tweeted they where having website problems and were working on it. But now it seems fixed.
I agree about not keeping all your eggs in one basket--I have assets at other financial institutions in addition to Vanguard.
One thing I was just able to do on the Vanguard this morning was convert my Prime Money Market account to Admiral shares. This just took a couple of clicks. Vanguard is changing the name of this Fund and now allows admiral shares.
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08-31-2020, 07:15 PM
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#15
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Aug 2004
Location: Laurel, MD
Posts: 8,327
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Vanguard website down?
If the website was down I wonder if it was possible to reach them by phone. I’m sure the lines would be pretty busy but that’s better than nothing. There is a lot of transactions for workplace savings at Fido that require a call. It’s a dedicated number.
I still need to establish an emergency fund account at a local B&M.
__________________
...with no reasonable expectation for ER, I'm just here auditing the AP class.Retired 8/1/15.
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09-01-2020, 02:06 PM
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#16
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Apr 2013
Posts: 11,078
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Quote:
Originally Posted by jazz4cash
If the website was down I wonder if it was possible to reach them by phone. I’m sure the lines would be pretty busy but that’s better than nothing. There is a lot of transactions for workplace savings at Fido that require a call. It’s a dedicated number.
I still need to establish an emergency fund account at a local B&M.
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You could, they were busy . I read some hateful comments(FB) about all the money people lost who were looking to buy Tesla at the open and couldn't.[emoji4]
A problem all the fund providers have is if the website is down they can't adequately staff phone reps. Pre-internet they had more staff, some might not have phone training, but there were more warm bodies. Vanguard does have an advantage of using the Swiss Army.
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09-01-2020, 03:30 PM
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#17
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Recycles dryer sheets
Join Date: Aug 2009
Location: Southern California
Posts: 489
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I just logged in and everything is normal.
__________________
Formerly known as "Retire 2014" Due to aggressive saving and a lot of luck managed to get out at end of March 2013, hence, the name change :)
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09-01-2020, 05:18 PM
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#18
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Aug 2004
Location: Laurel, MD
Posts: 8,327
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What’s the Swiss Army?
__________________
...with no reasonable expectation for ER, I'm just here auditing the AP class.Retired 8/1/15.
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09-01-2020, 08:09 PM
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#19
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Apr 2013
Posts: 11,078
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Quote:
Originally Posted by jazz4cash
What’s the Swiss Army?
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Everyone takes calls or does whatever is needed. It's an unique approach that's different from all the others. Many places are revolving doors where the associates frequently go elsewhere. I remember my sister calling some years ago and getting McNabb doing his phone shift.
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09-02-2020, 08:36 AM
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#20
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Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Join Date: Aug 2004
Location: Laurel, MD
Posts: 8,327
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Quote:
Originally Posted by MRG
Everyone takes calls or does whatever is needed. It's an unique approach that's different from all the others. Many places are revolving doors where the associates frequently go elsewhere. I remember my sister calling some years ago and getting McNabb doing his phone shift.
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Ah, thanks. All hands on deck in nautical speak.
__________________
...with no reasonable expectation for ER, I'm just here auditing the AP class.Retired 8/1/15.
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