athena53
Give me a museum and I'll fill it. (Picasso) Give me a forum ...
- Joined
- May 11, 2014
- Messages
- 7,377
We will see how AC is doing. UA has cut service way back in Polaris, using the pandemic as an excuse. The meal options are disappointing compared to what they used to offer.
Yes, I was GREATLY disappointed in UA's Polaris meal service last May. The Polaris Lounge at ORD was still excellent but on the actual flights:
1. Dinner served all at once, including a small carton of gelato. I did read that they've started doing multiple courses again.
2. Breakfast included "egg white bites"- they were doughy (WTH did they put in them to make them doughy?) and not heated all the way through.
3. Dessert with the meal prior to landing on the way back was a Kit-Kat bar.
It will be a long time before I fly UA Polaris again. I'm pretty laid- back in general but if you're going to charge an arm and a leg for a "premium" product don't try and save $10 on the food.
Another update to my own E. Europe trip on American- got home last night. We left LHR a bit early, arrived at ORD a bit early and I made my 2-hour connection easily. TSA Pre-check and carry-on only greatly sped things up- so did the ability to use Fast Track at LHR due to flying Business Class). Even the Air France flight from Ljublana to LHR with a connection in Paris that I skipped in favor of a BA nonstop I booked later was pretty much on time and I would have made the connection. Still don't regret buying the nonstop.
I've mentioned the bumps in the road- 2 women in our group quarantining near the end of the trip with COVID and 3 people in the group having their flight home through Zurich cancelled (and two found out only when the third told them hers had been cancelled- airline never notified them).
As always, YMMV but it does seem the airlines are getting better at cancelling a week or two ahead of time (at least) instead of the day of the flight. I'm very glad I ventured out.