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Both puzzles came in the mail today and are interesting in similar ways but differ by 4.5 orders of magnitude:
1) Discover Card rewards...........short by $2.33 from expected. This statement the merchant categories were listed but different terminology used. Supermarket was the term used for most but the 5% reward category is grocery stores. Is there a difference? I call them and we go over every single purchase to see the rewards. Turns out all the supermarkets gave 5%.
Then why the discrepancy? I know that Walmart/Target only gets 1% but Walgreens gets 5%. All is consistent except the total is wrong. I explain to the rep how I got my number and she goes away to try to replicate my numbers. She sounds young enough that I have my doubts. She comes back not w/ my answer but says sometimes rewards late in the statement period don't get counted? Why not....the computer obviously knows the charge is there so why not the reward? She disappears again and comes back w/ a new theory. Sometimes, she says, the rewards appear earlier so check last month's statement.
I am dubious but tell her I will check and certainly will be back. I would have lost the bet but she was mostly right. On the prior month's bill is a note that that there is an extra $2.22 so for the 2 months a net discrepancy of $0.11.
I do have my limits........just as I refused to pick up the shiny penny on the floor , so will I refuse to pursue this one any further even tho the deficit is against me.
2) in the same mailbox today came another mystery with 4.5X magnitude greater. DW got a check from a mutual fund company for $90K+. To our knowledge she does not own a fund in her name only at that company. Nor does she/we own the fund named on the statement that came w/ the check. The account number on the check does not resemble at all the account numbers we do have. Nor did she/we request a distribution which is larger than what we own there.
Unfortunately like the TV soap opera this one will have to wait for tomorrow since the fund offices are closed.
Anybody have any experiences like this? Anyway got a reason to get up tomorrow.
Both puzzles came in the mail today and are interesting in similar ways but differ by 4.5 orders of magnitude:
1) Discover Card rewards...........short by $2.33 from expected. This statement the merchant categories were listed but different terminology used. Supermarket was the term used for most but the 5% reward category is grocery stores. Is there a difference? I call them and we go over every single purchase to see the rewards. Turns out all the supermarkets gave 5%.
Then why the discrepancy? I know that Walmart/Target only gets 1% but Walgreens gets 5%. All is consistent except the total is wrong. I explain to the rep how I got my number and she goes away to try to replicate my numbers. She sounds young enough that I have my doubts. She comes back not w/ my answer but says sometimes rewards late in the statement period don't get counted? Why not....the computer obviously knows the charge is there so why not the reward? She disappears again and comes back w/ a new theory. Sometimes, she says, the rewards appear earlier so check last month's statement.
I am dubious but tell her I will check and certainly will be back. I would have lost the bet but she was mostly right. On the prior month's bill is a note that that there is an extra $2.22 so for the 2 months a net discrepancy of $0.11.
I do have my limits........just as I refused to pick up the shiny penny on the floor , so will I refuse to pursue this one any further even tho the deficit is against me.
2) in the same mailbox today came another mystery with 4.5X magnitude greater. DW got a check from a mutual fund company for $90K+. To our knowledge she does not own a fund in her name only at that company. Nor does she/we own the fund named on the statement that came w/ the check. The account number on the check does not resemble at all the account numbers we do have. Nor did she/we request a distribution which is larger than what we own there.
Unfortunately like the TV soap opera this one will have to wait for tomorrow since the fund offices are closed.
Anybody have any experiences like this? Anyway got a reason to get up tomorrow.
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