Unless you are physically unable to, I think it is best to go to a B&M store and get prescriptions. 1) they won’t get lost in the mail, 2) they are less likely to be exposed to extreme heat and cold, which can have negative effects on medications. Sure, if you live in the sticks, perhaps you don’t have the choice.I am leaving wellcare due to a recent customer service issue. A prescription got lost in transit. I don’t blame them for that but they refused to replace it and initially told me I had to wait a month to get any more. Two hours on the phone and speaking with ten people and someone authorized an early refill ( still not a replacement). I am not sure if this is specifically wellcare or expressscripts generally.
One of the ten people I spoke with was at ups ( because expresscripts/ wellcare took no ownership) I could hear the eyeroll in her voice when I said expressscripts so I doubt this is unusual. No one made the slightest apology
The medication is metformin which is very inexpensive. I take it off label but if I were diabetic a month without could be dangerous
Wellcare is fine - until you have an issue