Koolau
Give me a museum and I'll fill it. (Picasso) Give me a forum ...
Honestly, once I went on SS/MC I've never needed to reach out to SSA. And that was only the second time I ever contacted them.There are about 60000 SSA employees, a bit fewer than in 1995, although the population is 28% larger now than then.
There are 1521 field offices, plus national HQ, regional, and district offices. So maybe there are 30 people average in a field office.
Current reports are that SS has been advised to plan to fire HALF of its employees. I find this hard to believe, but if it is, seems like the blowback will be as brisk as us geezers can make it.
I'm not sure what 60,000 people in the back-ground do to keep my electronic transfers coming. I'm sure something. But since you can no longer "drop into" an office as I did about 10 years before FIRE, I'm not even certain it takes that many people to keep it running. That was my first contact and that was long before they quit mailing checks.