cube_rat
Thinks s/he gets paid by the post
- Joined
- Jul 12, 2005
- Messages
- 1,466
I was sucked into the commercial about a month ago and ordered carpet for the top floor and stairs. It was installed last Monday and quite frankly I haven't had a chance to inspect the quality and workmanship as I just rolled off a 75 hour work week.
I was vacumming the stairs and much to my dismay, there are "holes" in some places, so I inspected the "holes" and there is loose pile which I pulled out! I mean it came right out the thingy (sorry I don't know what the burlap looking stuff is called under the pile). I mean I can pull the pile right out and create "holes". The rooms and the hallways don't have this problem, it seems to be located on the stairs. I'm so angry right now. $2100 bucks for friggin crappy carpet . I'm calling them tomorrow as I start another 75 hour work week!
Has anyone else dealt with Empire carpet?
I was vacumming the stairs and much to my dismay, there are "holes" in some places, so I inspected the "holes" and there is loose pile which I pulled out! I mean it came right out the thingy (sorry I don't know what the burlap looking stuff is called under the pile). I mean I can pull the pile right out and create "holes". The rooms and the hallways don't have this problem, it seems to be located on the stairs. I'm so angry right now. $2100 bucks for friggin crappy carpet . I'm calling them tomorrow as I start another 75 hour work week!
Has anyone else dealt with Empire carpet?