ER forum app crashing this morning

[SteveNU]

Anybody else having issues with the app today. It keeps crashing. I've uninstalled and reinstalled several times and rebooted my phone.

 

[Gumby]

Just checked on my phone (I use the desktop while I'm home). Didn't notice a problem. Did it crash on you immediately or after some time?


Edit to add: I have an android phone.

 

[SteveNU]

Just checked on my phone (I use the desktop while I'm home). Didn't notice a problem. Did it crash on you immediately or after some time?

When I open a thread to read it it opens up but closes immediately. Then when I try again it crashes the app.

It worked fine until this morning.

 

[MRG]

I'm on the android app and it works fine. What app are you using? I see what you have done, I'm assuming reinstalling the app made you log in again? I've seen funky things on this app that require a login to "fix".

 

[SteveNU]

I'm on the android app and it works fine. What app are you using? I see what you have done, I'm assuming reinstalling the app made you log in again? I've seen funky things on this app that require a login to "fix".

It's the Android app from the play store. I'm using a Google Pixel 3 XL phone.

I've uninstalled and reinstalled the app several times, logged out and back in several times and rebooted/restarted my phone several times.

I reported it to the developer so I'll keep fiddling with it and see if I can figure it out.

 

[MRG]

It's the Android app from the play store. I'm using a Google Pixel 3 XL phone.

I've uninstalled and reinstalled the app several times, logged out and back in several times and rebooted/restarted my phone several times.

I reported it to the developer so I'll keep fiddling with it and see if I can figure it out.

Good luck. It will probably hit me next. Different hardware, Samsung, so maybe not.

 

[Lagniappe]

I have the same phone, and am having the same problem.

 

[Montecfo]

Has not worked for me since I got a pixel 3a.

 

[target2019]

On Pixel 3, I'm using a web browser, with the site in mobile mode. That works well for me.

I do have the android app on a Nexus tablet, and it works fine there.

 

[misanman]

I have the Pixel 2XL and the app started crashing for me yesterday as well. Still not working this morning.

 

[misanman]

Android notices that the app continually crashes and offers the chance to send feedback, which I did. Apparently it sends the system log as well as user comments but I'm not sure who received the info.

 

[target2019]

The email for app support is listed in Google Play.
support @ socialknowledge dot com

 

[weshallsee123]

It is crashing for me as well if I am logged in, works fine if not logged in. Using Galaxy Note 10 +.

 

[Golden sunsets]

My phone is a Samsung Galaxy S10. The Er.org app has been crashing for 2-3 days. I followed the suggestion upthread and have added the web version from my browser and it works, albeit differently than the mobile app.

 

[sab6499]

I have a Samsung Galaxy S10 as well & the er.org app has been crashing the last couple days.

 

[Janet H]

Have you tried reinstalling the app?

 

[SteveNU]

Have you tried reinstalling the app?

I've uninstalled and reinstalled it numerous times. Cleared the cache and data, restarted my phone. When you open a thread it opens then immediately closes. The second time you try to open the thread it crashes the app. It's repeatable and consistent.

 

[movingrightalong]

It's the Android app from the play store. I'm using a Google Pixel 3 XL phone.

I've uninstalled and reinstalled the app several times, logged out and back in several times and rebooted/restarted my phone several times.

I reported it to the developer so I'll keep fiddling with it and see if I can figure it out.

I have the same phone, and the same problem.

 

[Montecfo]

Have you tried reinstalling the app?

yes. Did not fix.

 

[SteveNU]

Looks like it is fixed. All is well this morning.

 

[Montecfo]

Still not working for me.

 

[weshallsee123]

It is back working for me now. Thanks