I remember a time long long ago when we had an actual flagship representative who would meet with us on the regular and take care of stuff like this.The good old days of Vanguard….
The above comment from Scout on another thread got me to wondering....
How many people have specifically asked for a Vanguard Flagship Representative to be assigned and what was the result of that query?
I had a Flagship Rep for years and then one day noticed he had been removed from my account for a couple months. I called VG and said I needed them to reassign my Rep. It was quickly done. I'm sure I met the OLD criteria of >$1M in my account but don't really know what their criteria was for removing him nor their current critieria for assigning one.
My sister never had a Flagship Rep, probably didn't have quite enough to merit one using the old rules. She was running into some issues that weren't easy to resolve so I suggested she tell them she needed a rep if they wanted to keep her as a client. She was assigned a rep. who worked her issues.
So just wondering about others experience.