Yesterday DH followed the instructions to check his application status by phone -
Understand what stage the application is in, see if additional information/documentation is needed, and get an estimate for when a decision will be made.
www.ssa.gov
"Use our automated phone assistance
Available 24 hours a day, 7 days a week in English and Spanish.
Call +1 800-772-1213
When you hear "How can I help you today?" say "application status.""
Then it asks you to speak your social security number. He spoke slowly and clearly and it kept telling him that it did not understand him. After a few attempts it said it would send him to a representative. Then he was on hold for 2 hours. He finally gave up.
His account page still says step 2. He's done everything he's been asked to do. Just needs someone to verify his documents that have been copied at the local office.