I went to the local Edward Jones office at the recommendation of two different tax preparers
My parents used Edward Jones, so for a couple years after my mom died I had money at both EJ and Fidelity.
When I did my taxes there were more tax deductible items from the Edward Jones forms, and probably it depends on the particular advisor, but I'd say for a person (like me) who is not educated on tax issues of investments, the Edward Jones person was clearly better than Fidelity.
Also, the EJ person put money into an IRA for me at a time when I had no idea those existed or that I could contribute, so that was another plus for EJ, and I suppose that is another reason why the money I inherited didn't increase my taxes-owed until after I moved it to Fidelity.
Fidelity advisors have totally been horrid for me, I had some money that had come from a pension buyout and was in a Roth IRA at Fidelity, just sitting in the core MM position for years, and even though I went for face-to-face account reviews with their free advisors, that was not caught, which made the Fidelity advisor worse than useless because I thought they looked at the accounts and advised, but apparently they just run the asset allocation analysis tool.
Eventually I learned enough to notice it, and then the benefit of Fidelity was that I could call them in the middle of the night on the weekend and get it looked at, and then (finally) I got some advice. Retrospectively it still wasn't the best advice (more conservative investment than I think a Roth IRA should have), but at least it was finally growing.
That was years ago in another city when I had less money, but this year in my current city with more money my Fidelity advisor here was just as useless. I had sold out of the funds that they kept advising over the years and I was so clear in the meeting about not wanting much in international funds, and not liking the bond funds they used before, and not wanting any balanced sort of fund where I couldn't sell specifically bonds or specifically equities. The meeting had included some input from one of Fidelity's fixed income advisors and he had really good sounding suggestions, but when my advisor sent me his plan, it was exactly all the stuff I had explained I didn't want.
So, from my experience, I think a good fiduciary Edward Jones person would be better at managing investments and considering taxes and income needs than the free Fidelity advisors. But, I don't know how to compare the costs. I've seen that the investments I inherited have load fees, but I'm not sure with the Fidelity funds whether the fund fee cost ratio includes the fees from all the sub-funds within the funds?