How do Brokers make money with DIYers ??

They (Schwab) recently got me set up (self managed and transfer from Vanguard) and are definitely losing money on me but I did this as DW has little interest in things financial and they're going to make it back someday, hoping the service will be worth the cost.
 
Why use them if you are DIY? It's like letting the vacuum salesman in your house.
Well, I have to use some broker to invest in the ETFs I invest in. Do you not use a Broker for your investments ?
 
Well, I have to use some broker to invest in the ETFs I invest in. Do you not use a Broker for your investments ?
I do everything online. What is a broker, in this modern age of self service trading? If you use a firm like Edward Jones, then it's a different story.
 
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