Every time I bought a vehicle, the dealership gave me a better rate than any bank or CU. I was approved in just one minute because this is how long it takes. If you have a great credit, it's much easier.Interest on our loans are great. Could gain 1% more by moving our savings but its OK.. Not a whole lot, easily available and FDIC insured. I love walking in and being greeted by name... One day walked in, 15 minutes later walked out with an open check for up to $25K to buy a truck. Didn't get one then,
But last year called them and gave them the info on the truck we were looking at.... 5 minutes later approved....
BTW, over the years the Penfed CU reps helped much more with disputes than the Fidelity ones. This is where customer reps matter.
Fidelity and Schwab are better than your bank. I don't care that much about smiles, I care about services I can do with ease. How many banks with real branches let you use all ATM and refund your fees? How many of them waive all fees abroad on ATM and/or CC?