SecondCor521
Give me a museum and I'll fill it. (Picasso) Give me a forum ...
Hi,
My 81-year-old Dad bought a cruise directly from one of the major cruise lines.
A few days ago he got a strange phone call from someone that he didn't really understand. It turns out this someone is a travel agent in another state who fraudulently switched his cruise reservation from my Dad to this travel agent's agency.
My Dad is in the process of switching the cruise reservation back from the travel agency to himself.
We are guessing that this travel agency did this in order to earn a commission on the cruise that my Dad bought.
What neither my Dad nor I can figure out is how the travel agent got access to the fact that my Dad was going on this cruise. Any ideas?
Now that I am asking, I suppose one possibility is that the travel agent just calls old people in early winter and mentions something about a cruise, then social engineers the reservation number and other needed details out of people like my Dad, who are becoming a tiny bit Alzheimer-ish.
If my Dad hadn't needed to make a change to his reservation, he probably wouldn't have even known about what had happened. As it is, he wanted to change his room to a different one on the ship and the cruise line said he'd have to work through his travel agent.
Thanks for any insights...
My 81-year-old Dad bought a cruise directly from one of the major cruise lines.
A few days ago he got a strange phone call from someone that he didn't really understand. It turns out this someone is a travel agent in another state who fraudulently switched his cruise reservation from my Dad to this travel agent's agency.
My Dad is in the process of switching the cruise reservation back from the travel agency to himself.
We are guessing that this travel agency did this in order to earn a commission on the cruise that my Dad bought.
What neither my Dad nor I can figure out is how the travel agent got access to the fact that my Dad was going on this cruise. Any ideas?
Now that I am asking, I suppose one possibility is that the travel agent just calls old people in early winter and mentions something about a cruise, then social engineers the reservation number and other needed details out of people like my Dad, who are becoming a tiny bit Alzheimer-ish.
If my Dad hadn't needed to make a change to his reservation, he probably wouldn't have even known about what had happened. As it is, he wanted to change his room to a different one on the ship and the cruise line said he'd have to work through his travel agent.
Thanks for any insights...