Recent dealership negotiation outcomes for new vehicles?

For those dealerships that do bait and switch, keep in mind that you can use that to your advantage. I have done this twice. A dealership will give me a written quote through email for a particular trim level. The quote will be much lower than all other dealerships. I know they are doing the bait and switch. I then take the written quote into a different dealership that says they match all written offers.

I love playing the car purchase game. I see it as a game. I'll pull out all the big guns.
 
One dealer: I made offer via their Internet "manager." An obviously young lady called me, and said they accepted the offer. It took one follow up question to learn that I can come in for them to "discuss my OFFER" despite my saying out the door price. I got nowhere despite additional effort in that call. 2nd dealer: I was given MSRP, plus unsoecified doc fee etc. Again, could not get firm out the door price.
There is a little ditty that I sometimes use in situations like this: '"I'm getting confused here. One of us is the customer and one of us is not the customer. Which one do you think you are?" Then I pause, silent, as long as necessary while they figure out how to deal with this. It tends to reset the conversation and elicit an apology.

The dealer's goal (kind of old fashioned, actually) is to get you in to the dealership where they can work their wiles on you. Once they understand that you know this they will either disengage or begin to cooperate. If you have a dealer that will not cooperate at this point, what can you expect from them in the future?
 
It looks like the OP is bowing out of the process of buying a new car. I would like to add something for others that might be reading this concerning purchasing from a dealer in another town or city.

In two of my leases I located a vehicle in cities about 100 and 150 miles from me. I wanted to deal with my local dealer as they had a great lease price but not the color vehicle I wanted. In both cases they were able to arrange a "dealer swap" whereby the out of town dealer and my local dealer do a trade of vehicles. I get the vehicle I wanted from the out of town dealer and the local dealer gives up a similar vehicle to the out of town dealer.

The dealers arranged for a driver to swap the vehicles, meaning my truck was delivered for me.

I'm not sure if this is done on purchases but it might be worth looking into.

A good dealer should do this "I'm checking other dealers for a similar vehicle" work for you but I like to be hands-on so I sourced out my next truck myself.
 
You and I are the weird ones. I think negotiating is great fun. :)

It is fun. It's good to develop this kind of skill. Just remember that the dealer does this sort of thing every day whereas we do it very rarely. It helped that I did a dozen leases in 24 years as I got a lot of practice.
 
The key is asking for their price. Make them make the first offer. Not you. It's like any negotiation.
Also keep in mind three years ago we were still in a slightly weird place as far dealerships having an upper hand in negotiations.
Not every dealer is willing to work with you via email. They want to get you into the showroom where it's hard to say no to that shiney new thing you so desire. There they have home field advantage. Let the games begin......
 
The key is asking for their price. Make them make the first offer. Not you. It's like any negotiation.
You jogged my memory. I did that with the 2nd dealer. I think I did that with the first, and countered as well. Just don't remember anymore, for sure. Anyway, whenever I have ti get my next car I will use my son again, or perhaps one of those car buying services. Or, maybe you're available ??:)
 
You don’t have to haggle with dealers, you can walk in and take their first offer, so it wouldn’t be any more painful than a no haggle deal like Tesla.

Most buyers leave a lot on the table, but obviously I’d they made the buy they thought it was a decent deal.

It’s funny the above that talk about discounts as if they were universal - they most certainly not. It’s all supply and demand. You can easily get more than. 10% off MSRP on a model that’s in less demand, and you may pay MSRP or above on an extremely in demand model. Discounts are make/model specific, along with general supply and demand (e.g. during Covid there were few discounts on most make/models because supply was way down).
The salesman mentioned this during the test drive. And I came to my own reasonable conclusion that these cars are neither in high demand, nor low supply.

I had no problem finding a couple other comparable models for the same exact price in 2 other dealerships.
As for an update. We are at an impasse. After letting the salesman know I felt misled on what a deal would be, and he sent me the MSRP sticker re-confirming it had a 34k price, and that their final offer was 33,900.

I came up from 30k, to $31,750. So, We are basically talking about $2,100 in the zone of barter.

Does this dealer intend to sell this car, or just wait another month. They seemed intent they could wait even longer until spring when they sent me a text saying so today.

So they are thinking about me, and I am thinking about the car. In my opinion, we are still negotiating.

I like PB4U's suggestion...I'll go in there on Friday with a check for my final offer.
 
I love playing the car purchase game. I see it as a game. I'll pull out all the big guns.

One tactic I use and it's always successful is that I bring my wife. She acts as if negotiation is very stressful on her mentally to the point she gets a headache. She'll ask to speak to me in private, the salesman gives us some space, and she tells me she has a headache and needs to just decompress, please take me to a restaurant so I can decompress. I tell the salesperson and that we'll be back. BE BACK. The two words that strike terror in the heart of a salesman. At that point, they do their best to make my wife comfortable and pull together a last-ditch final offer before we leave. No rant, no hard language, demands or edicts, just a simple headache and need a break from negotiations before we can continue. I'll usually tell them to write down their best and final offer and we'll take it with us to the restaurant. They offer to let us take the car we are considering, leaving our own behind, but I tell them we won't be needing to do that, but thank you very much. Ha!
 
Before our first child was born and my DW was 8.5 months pregnant, we went to buy a new car. The salesman started giving us a sad story. I then started giving him a sad story. My wife is pregnant. We are expecting our first child. There have been no raises at work 2 of the last 3 years. Blah blah blah. He finally relented. I was having so much fun. Of course this stressed out my DW. I had to keep reminding her that this was all just a game.
 
The salesman mentioned this during the test drive. And I came to my own reasonable conclusion that these cars are neither in high demand, nor low supply.

I had no problem finding a couple other comparable models for the same exact price in 2 other dealerships.
As for an update. We are at an impasse. After letting the salesman know I felt misled on what a deal would be, and he sent me the MSRP sticker re-confirming it had a 34k price, and that their final offer was 33,900.

I came up from 30k, to $31,750. So, We are basically talking about $2,100 in the zone of barter.

Does this dealer intend to sell this car, or just wait another month. They seemed intent they could wait even longer until spring when they sent me a text saying so today.

So they are thinking about me, and I am thinking about the car. In my opinion, we are still negotiating.

I like PB4U's suggestion...I'll go in there on Friday with a check for my final offer.
I searched nationwide using CarGurus and found this one at this dealership. Might be worth a look. Search the dealer website for it. Look at the purchase options for it.

Doesn't seems to be a lot of dealers showing discounts on this model. Is the 2024 something special? You could wait a few weeks or months to see if they are still sitting on dealer lots.
Is this the Subaru BRZ cousin? Have you looked at that model?
 
One tactic I use and it's always successful ...
Mine is called "absent authority" negotiation. Example:

Timid-looking 75YO single woman I had coached walked into a dealership. I imagine sales staff's high fives at this prospect.

Margaret talks to the sales guy, looks at cars, finally zeros in on one. Sales guy sits her down, writes up a deal, shows her. She says "Oh dear, my husband Frank will never let me pay that much."

Consternation on the salesman's side of the table, working with Margaret, other proposals forthcoming, none of which will be acceptable to Frank. Finally, she stands up and says she will go home and talk to Frank. More consternation, another offer which she agrees to that Frank will accept. Done deal.

At this point in his life, Frank was so Alzheimer-y that he didn't know Margaret's name. But it didn't matter. In fact it didn't matter whether Frank even existed. The key was that Margaret could put whatever words she wanted into Frank's mouth, the result of which was that the sales guy thought that she was working with him to please Frank. No adversarial tension; they were on the same side.

I am like a one-trick pony with absent authorities. "my board of directors" "my partner" "my wife" "my sons" When my partner and I had our business and heavy negotiations were called for, I don't think that the other parties ever realized that they had never seen both my partner and I in the same room. There was always one of us who had an excuse and who became the absent authority.

It works just as well with small stuff, like shopping for appliances, negotiating home repairs and maintenance.

So, no, DW and I will never be seen together at a car store when it's dealing time.
 
I'd pay a broker once I knew what model, trim-line, options I wanted.

Paid $500 to the last one for an inexpensive lease on a Tacoma just prior to COVID.

Flew up to get it & drove back to save the $$$ add-ons "SE Toyota Distributors" forces on local dealers.

When the lease was up its market value was several thousand above residual so I bought it out.

Leasehackr [sic] dot com is the site I used then & where I'd go today to hire a broker.
 
You don’t have to haggle with dealers, you can walk in and take their first offer, so it wouldn’t be any more painful than a no haggle deal like Tesla.

Most buyers leave a lot on the table, but obviously I’d they made the buy they thought it was a decent deal.

It’s funny the above that talk about discounts as if they were universal - they most certainly not. It’s all supply and demand. You can easily get more than. 10% off MSRP on a model that’s in less demand, and you may pay MSRP or above on an extremely in demand model. Discounts are make/model specific, along with general supply and demand (e.g. during Covid there were few discounts on most make/models because supply was way down).
OOOHHHH, and time of the month... really...

Way back in the 80s I bought a car.. when getting it my friend was looking at one... the guy said he would sell it to him really cheap if he bought it by X date... that was the close of their month and they were one car short of some big payday... and I mean it was CHEAP...

It was funny as they had a problem with his credit and it almost fell through... but they got him to pony up some more money for down payment and backdated the paperwork to the first day he signed..
 
We’re picking up a new BMW tomorrow afternoon for DW. I enjoy negotiating for cars I’m buying for me. For DW it’s a different story because she’s not as patient. We went to the same dealer and salesman that I worked with four years ago when I did a lot of internet negotiations with three dealers. He treated me fairly then, so I gave him first shot on DW’s car. We had found a car that had everything she wanted online at a dealer about an hour away, but owned by the same company. After DW test drove a similar model, we gave him the options she was looking for. He found the one at the other dealer pretty quickly. Based on our homework we had a price in mind, but were surprised when he came in below what we thought would be a good price. After some discussion, he went to check on something and came back with another military discount, so overall it was a little more than $8k below MSRP. DW was happy so we bought it. We pick it up tomorrow.
 
10% off sticker for out-the-door, all inclusive is the best I would hope for. I bought 2 new Subarus less than a year ago and trade in for another new one every 5 years. Dealerships don't dicker like they used to
I guess we'll just have to wait for the next down-turn. Dealers will deal when they have too many cars.
 
Mine is called "absent authority" negotiation. Example:

Timid-looking 75YO single woman I had coached walked into a dealership. I imagine sales staff's high fives at this prospect.

Margaret talks to the sales guy, looks at cars, finally zeros in on one. Sales guy sits her down, writes up a deal, shows her. She says "Oh dear, my husband Frank will never let me pay that much."

Consternation on the salesman's side of the table, working with Margaret, other proposals forthcoming, none of which will be acceptable to Frank. Finally, she stands up and says she will go home and talk to Frank. More consternation, another offer which she agrees to that Frank will accept. Done deal.

At this point in his life, Frank was so Alzheimer-y that he didn't know Margaret's name. But it didn't matter. In fact it didn't matter whether Frank even existed. The key was that Margaret could put whatever words she wanted into Frank's mouth, the result of which was that the sales guy thought that she was working with him to please Frank. No adversarial tension; they were on the same side.

I am like a one-trick pony with absent authorities. "my board of directors" "my partner" "my wife" "my sons" When my partner and I had our business and heavy negotiations were called for, I don't think that the other parties ever realized that they had never seen both my partner and I in the same room. There was always one of us who had an excuse and who became the absent authority.

It works just as well with small stuff, like shopping for appliances, negotiating home repairs and maintenance.

So, no, DW and I will never be seen together at a car store when it's dealing time.
Sooo...in my situation, the question was posed by the salesman "What did your wife think about the car?" I said, she threatened to murder me in my sleep if I buy it. He laughed, but I think he realized who he was dealing with, was me.


Maybe I blew out this strategy with that type of response. I made it perfectly clear to him, this is my car, my deal, nobody else.

Perhaps that was the wrong approach...

So the dealer messaged me today after asking if he ask his GM to reconsider my offer. He said he wanted me to strongly reconsider their final offer or they will be listing it again in the "spring."

It just snowed an inch here. I believe the dealer thinks that I might not drive a RWD sports car home on a snowy road. Tell you what, you come down another 2k and accept MY initial offer, I'll drive that thing home in the snow. Or get a car hauler.

I did not respond. I am thinking of walking away because I don't really want to pay retail for the car. Someone once told me paying retail was a bad idea.
 
" ... I think he realized who he was dealing with, was me. ... I made it perfectly clear to him, this is my car, my deal, nobody else. ... "

If it worked for you, fine. If I understand your post correctly, you did not reach a deal, though.

When I heard something like this from one of my sales guys, we had an immediate conversation. IMO the last thing you want to bring to a negotiation is your ego. It creates a win/lose environment and can encourage bad decisions or a failure to reach a conclusion..

" ... I don't really want to pay retail for the car. Someone once told me paying retail was a bad idea."

I dunno. "Retail" is just a number. My goal is generally to negotiate the best deal I can, then decide whether it is good enough or whether I will walk away. With all the add-on numbers on the deal sheets I am not even sure I could know what number might be "retail." My price reference is one or more OTD$ offers from other dealers.
 
I generally factory order domestic vehicles. I figure out the model and options I want using their online tool. Then I print three copies of the summary and go talk to three different dealers.
Then I generally go with the best offer depending on my BS detector.

I'll do this again in a few years when it's time for my new F-150...
 
...Tell you what, you come down another 2k and accept MY initial offer, I'll drive that thing home in the snow. Or get a car hauler.

I did not respond. I am thinking of walking away because I don't really want to pay retail for the car. Someone once told me paying retail was a bad idea.

So for sh!ts and giggles, write out a check for your best out-the-door offer, don't sign it and give it to the salesman and tell them that you're going for a short walk and they have 10 minutes to decide if y'all have a deal or not. If you have a deal they can do the paperwork and you will sign check. If not, take the check back and leave.

Very few car dealers can resist a cash in hand reasonable offer.
 
I am thinking of walking away because I don't really want to pay retail for the car. Someone once told me paying retail was a bad idea.
I'm going to play devils advocate. Who cares what "someone" said. If you want the car, go buy the car. It's only money and you only live once.

It won't take long before you've forgotten what you paid, whether it was retail, a few bucks over, or under MSRP, because you are enjoying the hell out of the car.
 
My last experience was pre-covid. I shopped around online to find the truck I wanted, and in stock, and was willing to pay the "internet" price. When they tried to up-sell me I said no, and subsequently wrote bad reviews about the experience to the manufacturers after sale survey. For the next purchase, I like pb4uski's strategy of writing the check for the out the door price and waiting for the response. I'll have to try that next time.
 
I actually sort of liked it during covid where there was a demand imbalance so everything was pretty much at MSRP so there was noting to negotiate.

What I didn't like is that some dealers were adding a fee in addition to MSRP or sidestepping manufacturer restrictions by having a mandatory package that costs 4-figures and included low 3-figures of real value.
 
So for sh!ts and giggles, write out a check for your best out-the-door offer, don't sign it and give it to the salesman and tell them that you're going for a short walk and they have 10 minutes to decide if y'all have a deal or not. If you have a deal they can do the paperwork and you will sign check. If not, take the check back and leave.

Very few car dealers can resist a cash in hand reasonable offer.
This was back in the 80s when cars were cheaper... one coworker said he went in to buy a car he wanted and had the cash... laid it out on the desk, spreading it out for effect... said the guy looked at it... put it back in a pile and gave it back to him...

It goes to show that you actually have to have a good number to get the deal...
 
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