athena53
Give me a museum and I'll fill it. (Picasso) Give me a forum ...
- Joined
- May 11, 2014
- Messages
- 8,877
I've been going back and forth with Overseas Adventure Travel since I got back from my trip early last month. Spectacular trip- one of the best of the 8 I've taken with them- but got home and found a letter dated two days before I left that arrived after I left saying my Trip Protection (travel insurance coverage) had been "removed" and they were issuing me a refund. So, I was hiking to glaciers in freezing weather in Patagonia, attempting to tango in Buenos Aires and climbing up mountains on Easter Island with no insurance other than the $50K from my Medicare supplement. 
Did I mention that I was 7 months post-open heart surgery to replace a mitral valve? (Cardiologist was OK with my travel and thank heaven I had no health issues at all.)
I have 3 more trips booked with them and called because I was extremely concerned. No, it should not have happened. No, they don't know why it happened. No, they couldn't cancel the Trip Protection on the 3 future trips I've booked. Finally I sent a tactful letter to the person who had written to me proposing 3 solutions. Not surprisingly, they did not agree to the idea of sending me a letter accepting full responsibility for medical claims if this happened again. They did, however, agree to cancel the 3 policies. I have since learned from friends in the travel insurance business that they collect a nice commission on these plans and that excellent coverage is available for far less.
So- I'm getting a nice refund and after a $150 goodwill credit (in addition to $100 they gave me when I first called about the problem) I have money to buy my own coverage AND money left over for more travel. I've already got my eye on a trip for early 2028. God willing.
Did I mention that I was 7 months post-open heart surgery to replace a mitral valve? (Cardiologist was OK with my travel and thank heaven I had no health issues at all.)
I have 3 more trips booked with them and called because I was extremely concerned. No, it should not have happened. No, they don't know why it happened. No, they couldn't cancel the Trip Protection on the 3 future trips I've booked. Finally I sent a tactful letter to the person who had written to me proposing 3 solutions. Not surprisingly, they did not agree to the idea of sending me a letter accepting full responsibility for medical claims if this happened again. They did, however, agree to cancel the 3 policies. I have since learned from friends in the travel insurance business that they collect a nice commission on these plans and that excellent coverage is available for far less.
So- I'm getting a nice refund and after a $150 goodwill credit (in addition to $100 they gave me when I first called about the problem) I have money to buy my own coverage AND money left over for more travel. I've already got my eye on a trip for early 2028. God willing.