Did my first online chat ever today......and while I liked the fast response, I am gradually coming back to earth. The Sears chat site which goes to who knows where referred me to a bunch of vaguely related prior issues....mostly the relation was to refrigerators but not anything specific to what I had asked about. Then I was allowed to post a question to some supposed experts which kind of felt like a forum w/ responses within 48 hrs. Let's see if you guys can beat those experts:
Kenmore Trio Refrigerator Problem model 795.75194401
1) Water filter reset light and lock light came on
What does this mean? I reset light in early Dec and light comes on
every 6 mos to remind you to replace filter. Lock light as I understand
it locks the water dispenser so it won't ask for water. Why did this combination of lights come on?
2) Found water filter cracked....the front 2-3" closest to outside
broke off along a seam; the rest of the filter is still plugged in
3) There was ice in the water filter...both parts
4) The temperature is 24-28 degrees in the refrigerator and under
the water filter on top shelf is 18degrees. Normal temp is
34-38 degrees.
The temperature in the freezer is minus 10 degrees. I didn't
look up historical data but I'm guess normal temp is prob 0 deg or
so.
5) I turned the icemaker off so it won't call for water to flow.
6) I am unable to increase the temperature setting of either refrigerator
or freezer.
What is the likely root problem?
Am I ok for flooding in case the lines get unfrozen? One rep told me that
no water will flow to the broken filter unless you ask for water for drinking or ice.......both functions now supposedly disabled. Can there be other
places that got cracked from the cold that will cause a problem if lines are unfrozen?
Kenmore Trio Refrigerator Problem model 795.75194401
1) Water filter reset light and lock light came on
What does this mean? I reset light in early Dec and light comes on
every 6 mos to remind you to replace filter. Lock light as I understand
it locks the water dispenser so it won't ask for water. Why did this combination of lights come on?
2) Found water filter cracked....the front 2-3" closest to outside
broke off along a seam; the rest of the filter is still plugged in
3) There was ice in the water filter...both parts
4) The temperature is 24-28 degrees in the refrigerator and under
the water filter on top shelf is 18degrees. Normal temp is
34-38 degrees.
The temperature in the freezer is minus 10 degrees. I didn't
look up historical data but I'm guess normal temp is prob 0 deg or
so.
5) I turned the icemaker off so it won't call for water to flow.
6) I am unable to increase the temperature setting of either refrigerator
or freezer.
What is the likely root problem?
Am I ok for flooding in case the lines get unfrozen? One rep told me that
no water will flow to the broken filter unless you ask for water for drinking or ice.......both functions now supposedly disabled. Can there be other
places that got cracked from the cold that will cause a problem if lines are unfrozen?