Join Early Retirement Today
Reply
 
Thread Tools Search this Thread Display Modes
Old 04-08-2014, 10:26 AM   #21
Thinks s/he gets paid by the post
jollystomper's Avatar
 
Join Date: Apr 2012
Posts: 1,351
To the OP, I'd wonder what sites the friend is visiting. The "questionable" the sites, the more likely you are going to get stuff that clutter up your PC. For example, trying to download a movie from a "questionable" site that prompts you to install "download managerhhhhhhhh" software, which in reality is full of adware/malware. Or taking seriously those "Your computer is infected - click this for a free scan!" popups you may get from "free" software sites. Perhaps it is the friends surfing habits that need to be addressed.
__________________

__________________
Current target FIRE date: Under negotiation, can happen anytime.
jollystomper is offline   Reply With Quote
Join the #1 Early Retirement and Financial Independence Forum Today - It's Totally Free!

Are you planning to be financially independent as early as possible so you can live life on your own terms? Discuss successful investing strategies, asset allocation models, tax strategies and other related topics in our online forum community. Our members range from young folks just starting their journey to financial independence, military retirees and even multimillionaires. No matter where you fit in you'll find that Early-Retirement.org is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with our members, see fewer ads, upload photographs, create a retirement blog, send private messages and so much, much more!

Old 04-08-2014, 10:27 AM   #22
Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
youbet's Avatar
 
Join Date: Mar 2005
Location: Chicago
Posts: 9,965
Agree with OP completely. And it's not just computers........... I think anytime you rely on someone else to keep your world spinning, it's a big mistake. Whether it's a buddy who is an auto mechanic or someone in the trades (electrician, plumber, etc.), a relative who is a tax pro (CPA), or whatever, DON'T ask them for help in their area of expertise. Either learn to do things yourself or pay a stranger to take care of it........

I'm certainly not a computer expert. More of a user than a maintainer. Despite having friends who are experts (retired tech college instructor and retired desk side support guy), I struggle through things myself. And a couple of times over the years, I've paid the guy down at the local strip mall computer shop to dig me out of a hole. But it's worth it. I've learned enough to get by and I don't have to worry about repaying favors.

Friends with expertise (not just computers) won't be friends long if you keep bugging them for favors.........
__________________

__________________
"I wasn't born blue blood. I was born blue-collar." John Wort Hannam
youbet is offline   Reply With Quote
Old 04-08-2014, 10:33 AM   #23
Thinks s/he gets paid by the post
 
Join Date: Oct 2012
Location: Colorado Mountains
Posts: 2,131
Quote:
Originally Posted by JoeWras View Post
I'm not a Mac guy, but this is a case where your friend needs to buy a Mac.

Barring that, tell him to stop watching porn, and to stop any and all installs of anything. He must have antivirus software installed. AVAST is one of many free ones that does OK.

I've found the best way to fix this is to reinstall Windows and start fresh. It is very hard to get rid of this ad-ware. First thing on is an antivirus program. But that isn't the be-all end-all anyway.

Finally, I want to say it is easy to get duped into installing this junk. I'm pretty PC-aware, but I once got bit. I was installing a program I've used many times and accidentally installed from CNET's repository instead of the programmer's. CNET used to be clean, but now it will add an install of a bunch of this "helper junk" if you install from them. Beware. It is very easy to accidentally install this garbage.
Thanks for the tip on CNET. That has always been my "go to" free software site. I haven't used it for quite some time. I'll be careful if the need comes up.
__________________
Hermit is online now   Reply With Quote
Old 04-08-2014, 10:46 AM   #24
Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Chuckanut's Avatar
 
Join Date: Aug 2011
Location: West of the Mississippi
Posts: 6,315
Don't let the kids, and maybe grandpa and grandma, operate in Administrator mode. That will prevent some problems assuming they don't want or need to change things when you aren't around.
__________________
The worst decisions are usually made in times of anger and impatience.
Chuckanut is offline   Reply With Quote
Old 04-08-2014, 10:49 AM   #25
Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Ed_The_Gypsy's Avatar
 
Join Date: Dec 2004
Location: the City of Subdued Excitement
Posts: 5,292
Maybe he should use the machines at the library?
__________________
my bumpersticker:
"I am not in a hurry.
I am retired.
And I don't care how big your truck is."
Ed_The_Gypsy is offline   Reply With Quote
Old 04-08-2014, 11:04 AM   #26
Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
easysurfer's Avatar
 
Join Date: Jun 2008
Posts: 7,883
Quote:
Originally Posted by Fishingmn View Post
I've used Teamviewer as well with my mother - works great and it's free

When family and friends call, if the solution sn't something I can tell them quickly over the phone, I say "Install Teamviewer, then we'll talk"

My most recent Teamviewer use actually was signing up for heath insurance with my insurance agent. She was on a Mac...me Win but no problem. I set her see my screen as I applied online (a lot easier than solely by phone).
__________________
Have you ever seen a headstone with these words
"If only I had spent more time at work" ... from "Busy Man" sung by Billy Ray Cyrus
easysurfer is online now   Reply With Quote
Old 04-08-2014, 12:14 PM   #27
Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
 
Join Date: Sep 2005
Location: Northern IL
Posts: 18,255
Quote:
Originally Posted by easysurfer View Post
...

That said, if you can't say no to your friend, check out a freebie remote desktop sharing program called "Teamviewer."

TeamViewer - Free Remote Control, Remote Access & Online Meetings

It's easy to use and effective.

I've used that a few times to see the other person's desktop rather than having to make a long trip. ...
+1 on TeamViewer. I use it to access my Mom's and MIL's macs, and once or twice on my kids (though they can normally follow instructions over the phone pretty easily). So much easier to just open a directory and look, instead of "see that little triangle, click on that.... what do you mean 'nothing happened'?" ... )

Teamviewer works on macs, linux and windows (and no they have a mobile version!). Though for reasons I can't recall, it seems easier to access my Mom's mac with our MacBookPro rather than my linux version, but it does work.

If your friend got a Mac, they'd be less likely to have any virus issues. There's no guarantee that some virus won't pop up in the future, but so far they've been very safe (I have to be careful here, or the Bunny may hop in!).


Maybe a Chromebook would be a good option? Although last time I checked, there was (oddly) no way to view/control a Chromebook remotely.


-ERD50
__________________
ERD50 is offline   Reply With Quote
Old 04-08-2014, 08:36 PM   #28
Give me a museum and I'll fill it. (Picasso)
Give me a forum ...
Amethyst's Avatar
 
Join Date: Dec 2008
Posts: 5,872
After I have let someone take advantage of my problem-solving skills long enough without any improvement (let alone payback), I start being unable to solve their problems. "Gee, this time you've really got me stumped - better call a professional."

Amethyst
__________________
If you understood everything I say, you'd be me ~ Miles Davis
'There is only one success to be able to spend your life in your own way. Christopher Morley.
Amethyst is offline   Reply With Quote
Old 04-08-2014, 08:50 PM   #29
Thinks s/he gets paid by the post
ls99's Avatar
 
Join Date: May 2008
Posts: 4,792
Used same technique to reduce my helper w*rkload to one. DW does not buy into that argument She has gotten a lot better at not getting into trouble.
__________________
There must be moderation in everything, including moderation.
ls99 is offline   Reply With Quote
Old 04-08-2014, 08:55 PM   #30
Thinks s/he gets paid by the post
steelyman's Avatar
 
Join Date: Feb 2011
Location: Triangle
Posts: 3,218
Quote:
Originally Posted by ERD50 View Post

Maybe a Chromebook would be a good option? Although last time I checked, there was (oddly) no way to view/control a Chromebook remotely.


-ERD50

Right, and I like the Chromebook. But the point is not to be Mighty Mouse. No remote controlling (probably the source of the problem to start).
__________________

steelyman is offline   Reply With Quote
Old 04-08-2014, 09:29 PM   #31
Thinks s/he gets paid by the post
 
Join Date: Nov 2011
Posts: 2,356
Quote:
Originally Posted by scrabbler1 View Post
So, why do all these stupid things always happen to him time after time after time, especially after I visit?
Some people use their computer with software purchased on CD, others download lots of cool sounding things just to see what happens. The latter people have way more trouble with their computer.
__________________
GrayHare is online now   Reply With Quote
Old 04-08-2014, 09:39 PM   #32
Thinks s/he gets paid by the post
veremchuka's Avatar
 
Join Date: Oct 2010
Location: irradiated - too close to the nuclear furnace
Posts: 1,294
Maybe your friend is lonely and does this purposefully so you come over? How about a filter that prevents him from going to sketchy places?

K9 Web Protection - Free Internet Filter and Parental Control Software | Free Internet Filtering and Parental Controls Software
__________________
veremchuka is offline   Reply With Quote
Old 04-08-2014, 10:58 PM   #33
Thinks s/he gets paid by the post
 
Join Date: Nov 2009
Posts: 3,854
Intersting variety of replies and some good ideas I am tossing around.

As for his anti-virus (and anti-spyware) sortware, he does have Windows Defender (a.k.a. Microsoft Security Essentials) on his system but the quick scans did not find anything. He has a weekly full scan but it may not have run after he had his latest problem. He did not know how to run it, of course, but I talked him through it over the phone last night before I posted here. I do not know if it found anything later we got off the phone. I never put Malwarebytes free edition on his system but even though I talked him through how to download it I do not know if he was successful in downloading it or running it. I'll find out tomorrow night (Wednesday) when he comes over to visit.

I agree that I may have created a sense of dependency which saps his incentive to try to learn how to figure these things out for himself. But he is so inept in that area that he would prefer to not try to figure out solutions and put up with a badly running PC than to actually improve his PC's functioning.

The MVPS host file thing looks interesting. I will have to investigate it more.

While my friend is inept, my dad (83 years old) is more inept. But he doesn't use his PC as often so he doesn't care if he he was to wait a while for me to come over. It is very tough to talk him through even easier tasks he has trouble with. And now that he finally has DSL instead of an awful dial-up connection, he is using his PC more.

I don't know how extensive the malware is on his PC. It did not get to the point where a system restore would be my next step, unlike in past years when he had some really nasty things on his system.

The remote access (Teamviewer) idea looks interesting. I would be far more receptive to being able to fix his problems from my own desktop. I already help him with other things (mainly financial stuff) without having to leave my desktop. That's one I will suggest to him to see if he is on board with pursuing it.

Buying a Mac is not an idea I will suggest. He bought his current PC only 15 months ago. That's a little too drastic.

One obstacle to helping him over the phone is his speech impediment. It makes it tough to understand him over the phone.

As I wrote above, I help him with his financial stuff (incuding income tax returns) but he does pay me for that, though. This includes the huge inheritance he got in 2012 after his remaining parent (mother) died. I have posted elsewhere about this.

The VM or making an image of his hard drive is above my pay grade, so I won't pursue those options.

I don't know how the malware gets installed on his PC, something I have wondered about for many years. He is savvy enough to know not to click on unknown things such as those fake spyware scans which claim to have found lots of bad things or warnings that your system has become "infected." He does like to play games on line and I know those are hotbeds for malware because they often require installing programs to play them. This is apparent from the many odd, often bad programs which have recent installation dates and he has no idea how they got there.

My friend may be lonely. Like me, he is 50, single, with no kids. He rarely has a girlfriend due to his various physical flaws; he is short, has the speech impediment, and has a partial physical disability from a car crash 30 years ago (before I met him in 1988), all of which sharply limit his dating prospects (he has some awkward social skills, too). Both of his parents are deceased and his one sibling, a sister, is married with 2 kids and lives not far away but has her own busy life to lead. He has a decent circle of friends but the others are not tech-savvy like I am.

Thank you for a good discussion. Any more ideas before he comes over Wednesday night are welcome.
__________________
Retired in late 2008 at age 45. Cashed in company stock, bought a lot of shares in a big bond fund and am living nicely off its dividends. IRA, SS, and a pension await me at age 60 and later. No kids, no debts.

"I want my money working for me instead of me working for my money!"
scrabbler1 is online now   Reply With Quote
Old 04-09-2014, 11:11 AM   #34
Moderator
MBAustin's Avatar
 
Join Date: Jul 2010
Posts: 4,146
First of all, OP, I think you have well earned your halo and wings by helping your friend out

One of the pastors at our church is tech-snakebit just like your friend. She managed to hose one computer after another, all the while insisting she did nothing to cause it. Finally a group of the church leaders all chipped in to buy her a Mac laptop. It's been almost 9 months and she hasn't had a problem since. So since he seems to have the financial means to get a new computer, it might be worth it for him. Not to mention your sanity.

Full disclosure - I'm a happy Mac user since the '80s.
__________________
"One of the funny things about the stock market is that every time one person buys, another sells, and both think they are astute." William Feather
----------------------------------
ER'd Oct. 2010 at 53. Life is good.
MBAustin is offline   Reply With Quote
Old 04-09-2014, 12:23 PM   #35
Thinks s/he gets paid by the post
ivinsfan's Avatar
 
Join Date: Feb 2007
Posts: 2,198
Your last posting clears up my the idea that this might be a money issue for him, he can afford someone to monitor his PC. I might suggest that he starts to work with the AVAST people, they have a paid support service that you can buy when you use their anti-virus program, I think it's about 150 bucks a year. They access your computer remotely and do the fixes and clean-ups that way. They do anything and everything, you can call them whenever you want to and they keep your computer running nicely. Last time I called them to delete and reinstall my printer drivers, which were giving me a problem. I confess I signed up for a year when I got completely slammed by malware. Believe me, we are 2 60+ typical surfers and I have no idea how we picked up a massive amount of malware.

Now if I see anything go on or have software/hardware issues, I just give them a call and presto they fix-it for me while I go about my business.Will I resign when my year expires, probably, I am not a computer novice but the new malware/spyware/password stealing stuff is above my pay grade. Having a service like this means you can call at the first sign of trouble which is good for peace of mind and helps catch problems before they escalate.
__________________
ivinsfan is offline   Reply With Quote
Old 04-09-2014, 12:28 PM   #36
Thinks s/he gets paid by the post
 
Join Date: Jul 2012
Location: Mississippi
Posts: 1,878
Mac is an option but the programs he uses may not be available in a Mac version, also it would be expensive if he just bought new hardware. Linux would accomplish the same thing for free. There are several recommended for novice linux users Five Of The Best Beginner Linux Distro's | RefuGeeks

I think the single easiest thing to do is check his users account, if he is running with admin rights, that is 90% of the problem, Change his user rights to standard user.

One of the best things for situations like this was windows steady state, it was xp only and has been pulled. But it was great, it sandboxed all system changes for the user session. All the changes were removed with just a reboot. Great for kiosk, public PCs, classroom labs etc. There are some free replacements, on is called Reboot RX,

Problem with all of this is you being placed in the position of a personal tech support.
__________________
rbmrtn is offline   Reply With Quote
Old 04-09-2014, 02:23 PM   #37
Thinks s/he gets paid by the post
 
Join Date: Oct 2012
Location: Colorado Mountains
Posts: 2,131
Quote:
Originally Posted by rbmrtn View Post
Mac is an option but the programs he uses may not be available in a Mac version, also it would be expensive if he just bought new hardware. Linux would accomplish the same thing for free. There are several recommended for novice linux users Five Of The Best Beginner Linux Distro's | RefuGeeks

...
I've used Ubuntu quite a bit. Didn't take long before I was down at the command line executing Linux/Unix commands. Once it is up and running and stable, you are good until the next major update. Don't think I would recommend it for a non-geek type without some admin support.
__________________
Hermit is online now   Reply With Quote
Old 04-09-2014, 02:50 PM   #38
Full time employment: Posting here.
 
Join Date: Sep 2012
Location: San Jose
Posts: 607
Quote:
Originally Posted by Amethyst View Post
After I have let someone take advantage of my problem-solving skills long enough without any improvement (let alone payback), I start being unable to solve their problems. "Gee, this time you've really got me stumped - better call a professional."

Amethyst
I did the same. Because I was always a computer geek growing up, and in the IT field, I was the one tapped to solve all my sisters' (and their kids) computer problems.

I extricated myself from that trap by suggesting they need to start taking their PCs to the Geek Squad, or something like that, because I got to the point I didn't know what was plaguing their systems.

Most of them gave up their PCs years ago, and now just have smartphones and tablets, for which I'm thankful. No more "Hey little brother, while you're visiting for the holidays, would you mind taking a look at our PC..." when I go visit.
__________________
LoneAspen is offline   Reply With Quote
Old 04-09-2014, 04:44 PM   #39
Moderator Emeritus
aja8888's Avatar
 
Join Date: Apr 2011
Location: The Woodlands, TX
Posts: 7,128
Linux Mint is a very nice alternative to Windows. It's free and you can easily set it up on another partition on the hard drive and use a dual boot system. Linux distributions are getting as user friendly as Windows these days.

He could at least give it a try for no cost and use it as an alternative when he screws up his Windows OS.

It's cheaper than buying a Mac too.

Or, like suggested above, a Chromecast machine for $250 is great if he is a heavy net user. I bought one for my DW this Christmas and she absolutely loves it.
__________________
aja8888 is offline   Reply With Quote
Old 04-09-2014, 07:08 PM   #40
Thinks s/he gets paid by the post
jIMOh's Avatar
 
Join Date: Apr 2007
Location: Milford, OH
Posts: 2,085
Tell him to stop using the porn sites, and then run a virus check
__________________

__________________
Light travels faster than sound. That is why some people appear bright until you hear them speak. One person's stupidity is another person's job security.
jIMOh is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Advice for a good friend laurence FIRE and Money 16 02-28-2005 06:45 PM
Anyone Have A Friend That..... Tommy_Dolitte Young Dreamers 0 09-18-2004 11:35 AM
Whiny Personal Rant BigMoneyJim Other topics 5 09-07-2004 08:07 AM
Re: Friend or Foe? *Philosophical Question... panhead Young Dreamers 2 07-25-2004 02:34 PM

 

 
All times are GMT -6. The time now is 10:06 PM.
 
Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.