Hi Ha, um, well, I guess they decide who they want to do business with.
We do consulting wealth management, so we recommend managers that would want to work with the type of clients we have. Does that help?
Sarah
From Schwab today via email:
On August 16, you may have experienced difficulty accessing certain functions on schwabinstitutional.com. We want to apologize and let you know what happened.
In the process of expanding system capacity earlier that morning, a system slowdown occurred. As a result, you may have experienced slower than normal service, or in some cases, may have been unable to access some of our online functions. You may have also experienced longer hold times when contacting us by phone.