Originally Posted by haha
If you had not already given the gift to your grandson, I would contact Amazon. I have never complained to Amazon and not had them give me a refund. They just snatch it back from the sellers bank account. I also sell on Amazon, and am aware that I must pack well, describe well, get it out on time etc or they will grab the payment back from my account, or just grab it before it is deposited.
As to this seller, you might consider just sharing his nasty little message with the Amazon world. I think you have 200 words in which to do so.
I did that and the seller heard from Amazon. The seller is very angry at me because they are telling her to give me my money back. What she probably doesn't realize is that Amazon has both a copy of her advertisement and our exchange of e-mails through the Amazon site. Odds are what really angered Amazon was that her offer of adjustment was conditioned on no feedback and the fact that she implied that I falsified photos. Now I will see what Amazon does with my payment.
If the seller had been smart she would have said something to the effect of "I am sorry, we had several of that toy and you were shipped the wrong one. In light of that I offer an adjustment of $, is that satisfactory?" I might have asked for an additional $5, felt good about the transaction and left an OK or better feedback.