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Quicken Problems logging in
Old 04-13-2018, 08:39 AM   #1
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Quicken Problems logging in

Anyone having a problem getting quicken to work this morning? It wants me to login in with my Quicken ID but then says it does not exist. I close and try again and it says my term has expired (not true). Can't get in with the app either.
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Old 04-13-2018, 08:46 AM   #2
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Me too. It won't connect to my Fidelity account and the app crashed the first time I tried to log in. I think they are having problems on their side because I know my password is correct.
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Old 04-13-2018, 08:49 AM   #3
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I saw something on my Quicken screen a while ago that said that my connection services would be expiring soon. Maybe you are in the same boat?
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Old 04-13-2018, 08:49 AM   #4
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The service is down, per Quicken’s site:

“We're currently experiencing issues with the ability to login to Quicken.com and refreshing accounts in Quicken. We're working to resolve the issue as quickly as possible.”
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Old 04-13-2018, 09:16 AM   #5
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My experience is that for electronic account updates that Quicken requires me to login once a month... it required that I do so when I went to update yesterday and I did so and it worked fine. So hopefully your login issues are temporary.
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Old 04-13-2018, 09:22 AM   #6
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Originally Posted by Human View Post
The service is down, per Quicken’s site:

“We're currently experiencing issues with the ability to login to Quicken.com and refreshing accounts in Quicken. We're working to resolve the issue as quickly as possible.”
A relief--thank you!
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Old 04-13-2018, 10:02 AM   #7
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Welcome to subscription software.
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Old 04-14-2018, 05:59 AM   #8
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Welcome to subscription software.
Nothing to do with subscription, I'm running older version and it requires Quicken login as well.

There is problem with Fidelity Netlogin as well, there's a growing thread on Quickens support site on that.
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Old 04-14-2018, 06:08 AM   #9
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Useful website for checking outages:

Quicken down? Current problems and outages | Down Detector
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Old 04-14-2018, 08:37 AM   #10
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Fido has a department (800-544-7931) that handles support for Quicken and they stated they are waiting on Quicken and expect the issue to be resolved by Monday.
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Old 04-15-2018, 02:19 PM   #11
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Same problem with Moneydance. I had to upgrade their app and I can now download from brokerage Fidelity accounts, but it still doesn’t work for netbenefit accounts.

Seems like that would be an issue with Fidelity. I’m sure it’ll get fixed soon.
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Old 04-22-2018, 02:28 PM   #12
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Fido has a department (800-544-7931) that handles support for Quicken and they stated they are waiting on Quicken and expect the issue to be resolved by Monday.
Just back from vacay, updated my Quicken accounts this afternoon and found that the problem has been resolved. Not sure when, but all accounts updated.
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