Ronnieboy
Full time employment: Posting here.
- Joined
- Feb 14, 2008
- Messages
- 748
I'm not sure that you can return something purchased at Costco after 1 year, let alone 10. They are very reasonable on returns - best policy in town - but I don't think it goes that far. We bought a Keurig coffee maker and it croaked after a month - luckily we still had the box and brought it back for a full refund - they said they were getting a lot of them back. After a certain amount of time though (not sure what it is), they probably refer you to use the manufacturer's warranty. And what about after that expires? I can't believe they would take back an analog TV you bought in 2000 just because it's obsolete. Anyone try that??
Yes, they will pretty much take everything back when ever. With the exception of the new electronics rule (I think it is 90 days).
Costco anticipates that a certain % of people will abuse the policy but for the most part, it keeps the members coming back for more. If a person returns the product, they usually go back out in the warehouse and purchases the replacement and picks up another $200 in product while they are there.
Some [-]unethical[/-] questionable returns:
Returning a 7 year old fridge because they were updating their kitchen and wanted a newer model.
Returning the blow up slip n slide water toy because summer was over and they don't need it till next summer.
Returning the 10 year old 'invisible' fence b/c the dog died.
The t.v. returns happened all the time. Get a newer model for less that the previous one. (Return the t.v., get a new one and get cash back).
Return the last 10% of the edible product b/c you 'didn't like it'. (I wasn't sure until I ate 90% of it)
Returning the mower at the end of the mowing season.
Returning the tennis shoes after 2 years b/c they should have lasted longer. (My kids grow out of them faster than that)
To name a few.
To be honest, I would be embarrassed to return any of the above and some of it would be too much work (moving out the fridge, removing the invisible fence, and unhooking the working t.v. to get a new one??)