I never respond to an email from any of my financial sites through a link in the message. But it is easy to see how some dottering old Colonel who thinks he's still at the top of his game could easily fall for it.I presume you weren't taken in. I just might have been.
I wish USAA would switch to a two-step login like the one Vanguard uses.
I never respond to an email from any of my financial sites through a link in the message. But it is easy to see how some dottering old Colonel who thinks he's still at the top of his game could easily fall for it.
That wouldn't solve the problem. The fact that institutions don't send links doesn't prevent the scammers from doing so. And there will always be the few confused or distracted customers who will click on them. Very few (if any) financial institutions send links to their sites in emails and USAA probably doesn't. Only the phishers do. USAA already has the above scam posted on their site and they warn customers not to click on links in "suspicious" emails. That doesn't guarantee that they don't have links in their own "non-suspicious" emails but it would seem pretty dumb for them to do so and might constitute malfeasance in light of their knowledge of the scams..USAA, and others could solve this. All they have to do is stop putting links in their emails, and let their customers know that they won't. Then when you get and email with a link in it, you know it did not come from USAA. If they want to direct you to some page, tell you to log on to USAA and click the 'Whats of futsit button'! or link on their site.