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Old 09-21-2008, 11:30 AM   #1
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Vanguard Log-ons

Just curious if anyone else is having difficulty getting access to their online accounts. I have been trying since 8 pm Sat night off and on and still can not access. Get pass the log-on entries and the site seems to just hang.
We have been on a 3 week roadtrip and had only limited access to a secure link so thought I see what last week's damage looked like. No luck so far.
Anyone else getting there?
Thanks
Nwsteve
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Old 09-21-2008, 11:36 AM   #2
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i just tried 1 minute ago. it hung up for about 20 seconds after i entered my PW, but otherwise OK.
and the good news is my accounts still show positive balances.
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Old 09-21-2008, 11:39 AM   #3
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Worked OK for me just now.
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Old 09-21-2008, 11:42 AM   #4
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I just logged on with no problems. It took less than 6 seconds by the clock, after typing in the password (and no perceptible time to get to the password page).

You know, they DID do a software upgrade a few weeks ago. I have found that it takes a few more seconds to fully load. Maybe that is what you are noticing.
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Old 09-21-2008, 01:23 PM   #5
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The site worked fine for me the other night, and verified again just now.

For what it's worth, it took about 8-9 seconds between entering the password and when the portfolio page fully loaded including the flash based asset mix widget, on a very old Pentium-III toshiba laptop.
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Old 09-21-2008, 01:26 PM   #6
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No problems last night or this morning.
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Old 09-21-2008, 03:24 PM   #7
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The sites been really slow since the "upgrade" :
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Old 09-21-2008, 09:28 PM   #8
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Thanks to all for sharing your inputs. I got home a couple hours ago and accessed successfully through my usual ISP and had no problem. Apparently Vanguard did not like me accessing from a data card.
Thanks again
Nwsteve
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Old 09-21-2008, 11:58 PM   #9
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I've been able to get on, but it's been slow. I've just been checking my balances a couple of times.
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Old 09-22-2008, 09:59 AM   #10
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I heard you can't get on because they gave all the money away!
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