zinger1457
Thinks s/he gets paid by the post
- Joined
- Jul 22, 2007
- Messages
- 3,229
I recently traveled to Boston to visit family and picked up a rental car from Thrifty at the airport. Everything went smooth and returned the car as planned a few days later. Received a letter in the mail from Thrifty a couple weeks later with a bill for $51. They claimed my car had gone through tolls (Ted Williams tunnel, and a couple on the Mass pike) that were unpaid. They were billing be about $6 in unpaid tolls and a $45 admin fee (Thrifty adds a $15 admin fee for each toll). I wasn't even in the Boston area on the date and time posted for the tolls, I was visiting family in central MA. Also, the car license plate was listed as Rhode Island although I know for certain I had Pennsylvania plates on mine. I went through my receipts for the rental car but no where was the car license plate listed. I called to dispute the charge and they are reviewing the case now. Anyone ever deal with a similar situation? Hopefully they have my correct license plate listed on my account and this will get resolved quickly. I've probably rented 100's of cars over the years and this is a first for me.