JTOrt
Dryer sheet aficionado
We have used VRBO about a dozen times with no issues. We only rent from units with lots of feedback and pictures. We prefer to cook our own food when traveling and VRBO usually has reasonable units that have full kitchens, frequently much cheaper than hotels. The only downside is if you cancel within a week (or even a month cases), you forfeit your deposit.
Same experience, owners have always been respectable. Have 2 friends with bad AirB&B experiences so have never tried them but as you point out it could happen with any service.