dgalbraith100
Recycles dryer sheets
- Joined
- Feb 1, 2006
- Messages
- 86
I am posting this here because I suspect there are alot of computer people that read this board.
I run a server on my comcast connection, have done so for the last 3 years. Two days ago, comcast started blocking all outgoing port 25 emails. No big deal, they provide a workaround to talk to port 587 with authentication. So I configure my server to do that.
Turns out, instead of just outbound port 25 blocked (which makes sense to cut down on spam)... They also block inbound port 25 as well. (which has no value other than annoying customers).
So now I can no longer receive any email to my server. Here is a snippet of my chat session with their rep:
---------------------
Trish(Mon Aug 11 10:58:26 MDT 2008)>I understand what you're saying David, but if you're not needing assistance regarding the Comcast email address and possible issues with receiving or sending email. We cannot assist you.
Trish(Mon Aug 11 10:58:38 MDT 2008)> Comcast must limit its support to the Comcast High-Speed Internet service. This means we will support your connection to the Comcast High-Speed Internet network and the software included on your Comcast High-Speed Internet CD-ROM.
David_(Mon Aug 11 08:58:50 MDT 2008)>you have blocked port 25
David_(Mon Aug 11 08:58:56 MDT 2008)>this is your issue.
David_(Mon Aug 11 08:59:01 MDT 2008)>you have broken my internet connection.
Trish(Mon Aug 11 10:59:03 MDT 2008)>That is correct.
Trish(Mon Aug 11 10:59:10 MDT 2008)>I do apologize for any inconvenience this may have caused you.
David_(Mon Aug 11 08:59:47 MDT 2008)>and how are you going to fix it?
David_(Mon Aug 11 08:59:54 MDT 2008)>I need port 25 unblocked.
Trish(Mon Aug 11 11:00:04 MDT 2008)>We are not going to fix it David.
So basically they broke my connection and are not going to fix it. So I am canceling my comcast connection and moving to Qwest.
What a crock of ....
Laters,
-d.
I run a server on my comcast connection, have done so for the last 3 years. Two days ago, comcast started blocking all outgoing port 25 emails. No big deal, they provide a workaround to talk to port 587 with authentication. So I configure my server to do that.
Turns out, instead of just outbound port 25 blocked (which makes sense to cut down on spam)... They also block inbound port 25 as well. (which has no value other than annoying customers).
So now I can no longer receive any email to my server. Here is a snippet of my chat session with their rep:
---------------------
Trish(Mon Aug 11 10:58:26 MDT 2008)>I understand what you're saying David, but if you're not needing assistance regarding the Comcast email address and possible issues with receiving or sending email. We cannot assist you.
Trish(Mon Aug 11 10:58:38 MDT 2008)> Comcast must limit its support to the Comcast High-Speed Internet service. This means we will support your connection to the Comcast High-Speed Internet network and the software included on your Comcast High-Speed Internet CD-ROM.
David_(Mon Aug 11 08:58:50 MDT 2008)>you have blocked port 25
David_(Mon Aug 11 08:58:56 MDT 2008)>this is your issue.
David_(Mon Aug 11 08:59:01 MDT 2008)>you have broken my internet connection.
Trish(Mon Aug 11 10:59:03 MDT 2008)>That is correct.
Trish(Mon Aug 11 10:59:10 MDT 2008)>I do apologize for any inconvenience this may have caused you.
David_(Mon Aug 11 08:59:47 MDT 2008)>and how are you going to fix it?
David_(Mon Aug 11 08:59:54 MDT 2008)>I need port 25 unblocked.
Trish(Mon Aug 11 11:00:04 MDT 2008)>We are not going to fix it David.
So basically they broke my connection and are not going to fix it. So I am canceling my comcast connection and moving to Qwest.
What a crock of ....
Laters,
-d.