Midpack
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While email is convenient and efficient, is it sometimes inappropriate? It's at least partly generational, but we've all heard stories of people being fired or relationships ended via email - seems a cowards way out.
And if you go the email route and the other party misunderstands your tone or intent, as often happens with email, certainly picking up the phone or face-to-face is the right way to go vs another email? [For Pete's sake don't send another email.]
If the topic is complex, one phone call can replace many emails, and is probably more efficient.
If conflict could easily arise (especially if it's someone you don't know well), one phone call is more likely to reduce/eliminate conflict - it's a crap shoot with email.
And if your purpose is to disagree or criticize the other party, isn't a personal phone call the very least acceptable form of communication (vs hiding behind email)?
And if you go the email route and the other party misunderstands your tone or intent, as often happens with email, certainly picking up the phone or face-to-face is the right way to go vs another email? [For Pete's sake don't send another email.]
If the topic is complex, one phone call can replace many emails, and is probably more efficient.
If conflict could easily arise (especially if it's someone you don't know well), one phone call is more likely to reduce/eliminate conflict - it's a crap shoot with email.
And if your purpose is to disagree or criticize the other party, isn't a personal phone call the very least acceptable form of communication (vs hiding behind email)?
Telephone calls vs. Emails: Is Office Etiquette Changing? | Summit BlogAlthough emails offer almost instant communication, misunderstandings are frequent and getting the answer needed from the receiving party may take a string of emails. More experienced business associates tend to rely on the office telephone as their main method of communication with distributors and clients. They feel as though the office telephone brings the answers needed quicker than they would have come through an email. As more experienced business associates welcome newer associates into the workplace, many work to convince the newer associates to stop typing as many emails, and to start picking up the phone more often. Harvard Business Review has proven that face-to-face conversations and phone calls make conflict resolution and decision-making more effective and quicker.
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