audreyh1
Give me a museum and I'll fill it. (Picasso) Give me a forum ...
I finally signed up for the AMEX Premium Car Rental Protection because we decided to rent a Tesla, and my Chase card which offers primary protection for car rental explicitly excludes the Tesla brand along with several other “luxury” brands/models. AMEX bases their primary car rental coverage on car price and will cover up to $75K or $100K car value depending on which version you choose.
So basically the deal is that AMEX charges you a flat fee for each rental when they see you have rented a car on their card that you assigned to the rental protection program. Seems pretty straightforward.
The odd thing was, that the rental company does not post the charge until after you return the vehicle. There is a pending charge (which often includes a deposit) and that came through. But until the charge is posted, which happens right after you return the car, AMEX doesn’t charge you the insurance fee. I did finally see the car rental protection fee the day after my car rental charge posted.
I just felt strange not seeing anything from AMEX Assurance until a day or two after I returned the rental car. Obviously they saw the pending charge from the car rental company. It would have been nice to get a text or something telling me that the Premium Car Rental Protection had been triggered once they saw the pending charge.
I know they’ve had this program for a long time. Seems like they would have more communication.
So basically the deal is that AMEX charges you a flat fee for each rental when they see you have rented a car on their card that you assigned to the rental protection program. Seems pretty straightforward.
The odd thing was, that the rental company does not post the charge until after you return the vehicle. There is a pending charge (which often includes a deposit) and that came through. But until the charge is posted, which happens right after you return the car, AMEX doesn’t charge you the insurance fee. I did finally see the car rental protection fee the day after my car rental charge posted.
I just felt strange not seeing anything from AMEX Assurance until a day or two after I returned the rental car. Obviously they saw the pending charge from the car rental company. It would have been nice to get a text or something telling me that the Premium Car Rental Protection had been triggered once they saw the pending charge.
I know they’ve had this program for a long time. Seems like they would have more communication.
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