OK Final update. About 11 PM last night I get a call from the plumber, he ran into a problem with a boiler he was doing emergency repairs on. Boiler repair in July? So he tells me if mom need the bathroom at night just pour a bucket full of water down it to flush. I
will be his 2nd customer of the morning. 10 30 am bell rings, he apologizes about not coming last night as promised. I tell him its ok ,no one died but as its one of moms bathrooms I worry. I inform he about the overflow pipe couldnt handle the overflow. He tells me it should, but on occasion something is stuck, an air bubble, pressure too high, or the inflow is greater than the overflow capacity. He admires the plumbing job,and whips out a pro series fluid-master. He puts it in no exaggeration, 5 minutes. He looks into the overflow pipe says its not blocked. Then he makes the water overflow but the tube this time handles the excess with no trouble. I then figure I need to get my house call moneys worth so I show him a lose (its actually detached) diverter button in my shower
https://media.efaucets.com/images/kohler/pdf/k-t14501-4-install.pdf. I print this diagram for him as when it was fixed in the past they wanted to see it. This is when MURPHY'S LAW enters. He needed a 1/16th Allen key, he had metric , he had regular, but no 1/16th. He had 4 sets, 5/64th, 3/32, 1.5mm NO DICE he tells me. He then tells me I bet kohler included it in the set. I tell him IDK, I wasnt here when they built the bathrooms. Now Im aggravated, I ask him can I run to the "we have everything" drug store down the block? He looks at his watch and says ok. I actually jog in this humid 85 degree heat. Hanging on a hook is 2 packs of allen keys 1 metric and a regular one. The second key is 1/16. Hahahah $5.98 with tax. I try to jog back, but thats not happening, I know know Im getting whacked another $100 for this wait time. Im back in less than 5 minutes. He says "wow". Takes everything apart, refers to the diagram and says kohler makes everything difficult. 15 minutes later all done(total time here 50 minutes). I say to him can you look at the other 3 toilets and replace the flush master. He says wait till they break. I said "OK Sir whats the damage?" He said yesterday would have been time and a half, and since I kept you waiting Ill give you a new customer special. I get $139 plus tax for the call, I get 25 plus tax for the fluidmaster. The shower even though it took me longer than the bowl ill throw it in. I said sure thank you, is cash ok? He tells me $140 and we are even. Wow, BCG got a bargain, thats a rare event.
