Capital One credit card alerts stopped

N02L84ER

Thinks s/he gets paid by the post
Joined
Jul 5, 2014
Messages
1,264
Location
Northern Illinois
I have not received any alerts (balance, purchases, statement ready, etc.) since mid February. Has anyone else had this problem?
 
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Same here as CardsFan (although I have to interrupt my response with a good natured Go Cubs!). I receive a text for every charge and received one this morning and two this afternoon.
 
Sorry. I still get the texts. I no longer get the emails. I logged into Capital One and all of the alerts still exist. I will double check that they still indicate email.


ETA: Yes, they are still supposed to send me the emails.
 
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Are they going to junk mail? Maybe your ISP is blocking them.
 
Sorry. I still get the texts. I no longer get the emails. I logged into Capital One and all of the alerts still exist. I will double check that they still indicate email.


ETA: Yes, they are still supposed to send me the emails.

FWIW, I checked my email alerts. The only ones that happen regularly are statement available and payment posted. Both have been coming in as scheduled.
 
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