anethum
Full time employment: Posting here.
- Joined
- May 26, 2012
- Messages
- 856
My mom was receiving a CSRS survivor annuity until her death this year. Like Social Security payments, it is paid one month in arrears. She died at the beginning of a month and her checking account received electronic deposits for both her Social Security and CSRS annuity the day after she died. 4 days later, the bank returned both sums to the federal government. I'm handling the estate.
It is exceedingly difficult to reach anyone at OPM or Social Security. OPM opens their phone lines at 7:40am ET. The only way I could get in the queue was if I called at exactly 7:40am. I reached a human on 5 occasions. All of them thought my mom was entitled to the CSRC payment for the month preceding her death that the bank had returned. But they differed on what to do and how long it would take. In the 2nd call, the OPM employee told me she was sending a message to the OPM department which handles re-payments. Subsequent calls gave me differing times for how long it would take that dept., one saying up to 9 months, another saying 3 to 4 weeks. I had no means of contacting the branch of OPM which handles repayments.
After a few months of getting no further information about my claim, I contacted my member of Congress. I received a reply today citing the following line in civil service regulations:
"(c) A survivor annuity terminates at the end of the month preceding death or any other terminating event."
I find that language quite vague. My interpretation is that my mom was still entitled to the payment returned by the bank. Indeed all 5 OPM employees I spoke with on the phone seemed to think so, too, but differed about how to get it and how long it might take. The message forwarded by my congressman's office says she is not entitled to that payment. Has anyone here dealt with a similar situation following the death of a parent?
As for Social Security, after waiting on hold for 90 minutes, I reached a person who said my mom was entitled to the payment which the bank returned to the govt. She sent me a form to fill out which I mailed to the local Social Security office. A different person in my congressman's office forwarded me a reply from S.S. with no additional information about the claim:
“The forms were received, and they have been sent to PC" (PC = Program Service Center)
It is exceedingly difficult to reach anyone at OPM or Social Security. OPM opens their phone lines at 7:40am ET. The only way I could get in the queue was if I called at exactly 7:40am. I reached a human on 5 occasions. All of them thought my mom was entitled to the CSRC payment for the month preceding her death that the bank had returned. But they differed on what to do and how long it would take. In the 2nd call, the OPM employee told me she was sending a message to the OPM department which handles re-payments. Subsequent calls gave me differing times for how long it would take that dept., one saying up to 9 months, another saying 3 to 4 weeks. I had no means of contacting the branch of OPM which handles repayments.
After a few months of getting no further information about my claim, I contacted my member of Congress. I received a reply today citing the following line in civil service regulations:
"(c) A survivor annuity terminates at the end of the month preceding death or any other terminating event."
I find that language quite vague. My interpretation is that my mom was still entitled to the payment returned by the bank. Indeed all 5 OPM employees I spoke with on the phone seemed to think so, too, but differed about how to get it and how long it might take. The message forwarded by my congressman's office says she is not entitled to that payment. Has anyone here dealt with a similar situation following the death of a parent?
As for Social Security, after waiting on hold for 90 minutes, I reached a person who said my mom was entitled to the payment which the bank returned to the govt. She sent me a form to fill out which I mailed to the local Social Security office. A different person in my congressman's office forwarded me a reply from S.S. with no additional information about the claim:
“The forms were received, and they have been sent to PC" (PC = Program Service Center)