Emmigrant Direct - New Website

[Cut-Throat]

Anyone else having some problems with Emmigrant Direct's new security procedures this morning?

I got in finally (They had my Birth month stored wrong on their system)

After completing a transfer and changing my password, I could not get back in and now my account is locked.

Lots of folks going to have fun with this one!

 

[MJ]

Anyone else having some problems with Emmigrant Direct's new security procedures this morning?

I got in finally (They had my Birth month stored wrong on their system)

After completing a transfer and changing my password, I could not get back in and now my account is locked.

Lots of folks going to have fun with this one!

It gave me "invalid response" message twice then when I tried a third time, I got locked out. Lousy screen design, the security code in hidden and they don't have a 2nd entry to verify that you entered it correctly. The message "invalid entry" is meaningless since I don't know which of the 3 entries they found invalid. I thought I entered everything correctly. Another customer friendly web design.

 

[d]

i think i'll give this more than a few days before i attempt it ... hopefully they'd get the bugs out by then

 

[Cut-Throat]

Yup, the Emmigrant Site is pretty well broken. Probably the worst Internet Experience that I've had in over 10 years.

I can't even access the site anymore. The servers are either too busy or down.

They reset my Password 4 times this morning, and I was unable to get in all 4 times.

 

[Cut-Throat]

Update: They have now 'reset' my password 5 times this morning!

When I told the guy on the phone last time that I did manage to get in once and even successfully completed a scheduled transfer, he informed me 'That I was one of the lucky few that suceeded in actually getting a transaction made this morning'

I hope this new system doesn't 'take them down' - They are upping their interest rate to 5.15% this week!

 

[OAG]

....and ING is going to be "upgrading" the security/sign procedures "soon" too. Improvements to make your account "more" secure". Guess it will be even "mor" secure if the owner cannot get into it.

 

[d]

it will be even "mor" secure if the owner cannot get into it.

perhaps. perhaps not. we can only hope.

 

[MJ]

I just tried it again since this morning. Still down. Is this the future of web development and improvements?

 

[RASAP]

Got into my account OK but...

When I checked the "Funding" tab, the name of the external bank was incorrect   It appears however, that the account number and routing number is correct - just the name is wrong.

 

[KB]

Still can't get in.....

 

[Outtahere]

I just got in, did all the security stuff and it is working fine. It's 7:18am here in Boston.

 

[Cut-Throat]

I just got in, did all the security stuff and it is working fine. It's 7:18am here in Boston.

Try it now - It's broke again - it would be 7:32 in Boston.

I can't even get their home page up!

 

[Cut-Throat]

Here is what they worked on last night.

 

[Non sequitur]

That hat doesn't look at all like the one they sent me in the mail.

 

[Outtahere]

Seems to be up and working fine now (10:10am Boston), I just logged in and no problems.

 

[Cut-Throat]

Seems to be up and working fine now (10:10am Boston), I just logged in and no problems.

They must give you Boston people better access. I still can't get in 10:17 in Boston.

 

[Outtahere]

That's strange, it was really fast to load and log me in.

 

[Non sequitur]

I just logged in to the new site for the first time. No problem. I'm glad that I waited because of your warning.

 

[cute fuzzy bunny]

That hat doesn't look at all like the one they sent me in the mail.

I might have worn THIS one.

 

[maddythebeagle]

I might have worn THIS one.

I dont know if it would be big enough

 

[Scrooge]

I dont know if it would be big enough

Bunny ears - always a problem!

 

[cute fuzzy bunny]

Hence the advantage of a tall hat!

Wearing a hat like that...nobody knows you're a bunny...

 

[HFWR]

And you get to pull a rabbit out of a hat...

 

[WyndChym]

We decided to hold off opening an account because of glenlogie’s FYI that a new site was being launched this week ( http://early-retirement.org/forums/index.php?topic=8591.0 ).  Thank you,  everyone, for all the responses to that thread!  Glad we waited to sign up, though.   Would be a little p.o.'d experiencing this the first week they had our money.       

 

[mathjak107]

looks like the sites down again...