We're renting a house built in late 2017 that has an alarm system, but it wasn't activated when we moved in and we chose not to. The husband is employed by the local police department and said they got tired of turning the damn thing off. We never thought to get a code from them since we didn't own an alarm system where we previously lived (Silicon Valley). The husband also said the neighborhood was in a very safe area.
That was all well and good until on January 2nd, I went out the door from the utility room to the garage, and the alarm went off! We're trying to yell at the alarm people through their system, telling them we're renting the place and don't have a code. After several minutes, they finally contacted one of the owners and confirmed the shut off code (I had texted the husband the minute the alarm went off).
We have no idea how the alarm got set. We thought maybe since we crossed into a new year and hadn't left the house on January 1st (pretty miserable weather outside), it somehow got set by the alarm company. Needless to say, we now have the alarm code, or at least I think we do. After what we went through, we are not interested in setting the alarm and trying to turn it off with the code as a test.
That was all well and good until on January 2nd, I went out the door from the utility room to the garage, and the alarm went off! We're trying to yell at the alarm people through their system, telling them we're renting the place and don't have a code. After several minutes, they finally contacted one of the owners and confirmed the shut off code (I had texted the husband the minute the alarm went off).
We have no idea how the alarm got set. We thought maybe since we crossed into a new year and hadn't left the house on January 1st (pretty miserable weather outside), it somehow got set by the alarm company. Needless to say, we now have the alarm code, or at least I think we do. After what we went through, we are not interested in setting the alarm and trying to turn it off with the code as a test.
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