lem1955
Recycles dryer sheets
- Joined
- Mar 1, 2007
- Messages
- 315
I have open ticket credits (4 passengers on a single itinerary) with JetBlue that have to be redeemed through Chase Bank Travel Rewards, (because the original itinerary was purchased that way.) Chase tells me (6 times with different reps including a supervisor) that SJU (San Juan Puerto Rico) is considered an international flight and therefore I cannot use the open tickets that were originally scheduled for a domestic flight. JetBlue assures me that SJU is a domestic flight from anywhere in the contiguous 48 states. I've gotten nowhere with Chase Bank in 6 different conversations. The next step is that I'm waiting for an email from CHase Bank so that I can attach the transcript of the Chat I had with JetBlue reps confirming that SJU is a domestic destination. At this point I don't even have much confidence that will work. Any suggestions?