Texas Proud
Give me a museum and I'll fill it. (Picasso) Give me a forum ...
- Joined
- May 16, 2005
- Messages
- 17,383
I replaced the A/C during a heatwave. The installers ordered it from the supplier, and when they went to pick it up the supplier realized they didn't have it. The supplier decided to give them the next step up unit, 1 higher seer, that included a heat pump reversing valve for no extra charge. So the heat pump wasn't ordered, I just ended up with having it available on the unit.
Maybe that is why.... you paid for an AC, not a heat pump so they hooked it up as an AC and not a heat pump...