Odd Bank Message

[Rex]

Former Banker here.....

Friday February 1 will be a record bank call volume day....The sun and moon are aligning....

Tax Season (calls on 2/1 are all about "where's my 1099, etc?")
Friday Payday ("what's my balance?")
1st of Month ("did my xx ACH credit come in like it always does every 1st of month?")
Friday being the 1st also means all the other first of month payments from 2/2 and 2/3 will arrive on 2/1
Add government employees checking up on things post-shutdown and then lots of bond interest payments hit on 2/1

Maybe the bank is just being proactive.......

Don't call that day

 

[Rianne]

I often call ATT to see if there are any secret promotions or ways to cut my bill. You know there are times when out of the blue I get an unbelievable promotion! During one of my conversations, the CS agent noticed I'd been a customer for over 10 years, no interruptions. She gave me the direct number to ATT Loyalty! Never more an automated VM, punch in phone # or acct. #. I go straight to a person who is intelligent and helps me finagle savings somehow. I don't care if it's 5 bucks.