I was able to get the partial elimination of promotional discounts mostly offset by some new, albeit temporary discounts by talking to the retention department. My friend, the snake-bit one I have written about often in this forum, has been able to obtain and retain huge discounts on his similar Triple-Play package thanks to another friend of his who somehow manages to get them from their retention department. I wish I could be there to hear part of that conversation! He has a second cable box and remote as well as an optional movie package I don't have, yet he pays less than I do overall.
I'll be going directly to the retention department the next time I call them, presumably when I see some of my remaining discounts either reduced or about to be eliminated.
Now if I could get rid of that annoying (and rising Sports Programming Surcharge they stick on my bill even though I don't watch any of those quasi-premium yet mandatory sports channels imposed on the Basic package.....