My husband is guardian of his mother, who is now in a memory care home.
He has been dealing with all of her medical billings following a hospitalization, then nursing home, then finally, the memory unit.
Without exception, they have all failed to bill the secondary insurance - and he's had to follow up (sometimes several times) to give them the secondary insurance information. Most of the bills eventually get resolved with little to nothing due after the secondary insurance is finally billed.
This obviously involves calling and giving them the secondary insurance info (sometimes more than once.) He obviously doesn't want to pay first if it hasn't been through both medicare and the secondary insurance.
We've got a bill with NO phone number of any kind on it.
It's a small one - but there is nothing other than a PO Box to remit payments to. No phone number of any kind. Like all medical bills it's cryptic in the services being billed and it appears it went through one insurance because there is an adjusted amount.
When I google the company name I see a variant of it looking to hire nurses and home health aides... but nothing about billing offices, etc.
Has anyone heard of MedOptions PAE?
He has been dealing with all of her medical billings following a hospitalization, then nursing home, then finally, the memory unit.
Without exception, they have all failed to bill the secondary insurance - and he's had to follow up (sometimes several times) to give them the secondary insurance information. Most of the bills eventually get resolved with little to nothing due after the secondary insurance is finally billed.
This obviously involves calling and giving them the secondary insurance info (sometimes more than once.) He obviously doesn't want to pay first if it hasn't been through both medicare and the secondary insurance.
We've got a bill with NO phone number of any kind on it.
It's a small one - but there is nothing other than a PO Box to remit payments to. No phone number of any kind. Like all medical bills it's cryptic in the services being billed and it appears it went through one insurance because there is an adjusted amount.
When I google the company name I see a variant of it looking to hire nurses and home health aides... but nothing about billing offices, etc.
Has anyone heard of MedOptions PAE?