I hired a millennial shortly before I retired. Our employer provided cell phones to everyone, so new hires had to get their existing cell number ported over to the company plan and new device. Usually, this meant you might not have any service for a hour or so on the day this took place. So this employee comes to me in a panic, her phone is getting ported and so no service, but she’s expecting a guest to come for lunch and how will she know when her friend arrives. I said just give her a call to tell her where to meet. She replies with attitude “I told you, my phone has no service”. My reply was I think there is a phone right there on your desk... “Oh” she said.
This same employee refused to put her laptop in the dock on her desk so that she could use the huge monitor, standard keyboard and mouse. She had only used a laptop in high school & college so that is what she was comfortable with. I wouldn’t have minded except we worked in Finance and ten-key skills were important and our spreadsheets were huge. She was slow as a result. Whenever she complained that she was working a lot of overtime, I would suggest she might be more efficient if she’d just use the tools on her desk. She never gave in. Who would have thought that a mouse would be considered old-tech?