Apologies in advance for the excess verbiage:
In preparation for having our hardwood floors refinished, I took down the living room drapes. These cover a very large window, hang vertically, and open half to each side. The vanes in them can be rotated open to allow sunlight to come in or closed to block the sun. I have been educated (yelled at, actually) by DW to be sure I have the vanes in the open position before I try to traverse the drapes open.........otherwise the mechanism may jam up (or break?).
Instruction for taking the drapes down are to traverse the drapes to the open position (vanes rotated to allow sun to come in, of course); then remove the drapes from the snap holders on the rod. I did this and then did nothing else.
After the floor was refinished, but before the job was completed (some small fix up items), I started to put the drapes back on the rod but was surprised to find that the workmen had apparently played with the controls and traversed the drapery holders back to the closed position and rotated
the vanes back to the closed (sun blocking) position. I then got a heart attack when I found I was unable to rotate the vanes back to the normal position.
I then spent many minutes on the phone to the manufacturer looking for help. Much of that time was because of a "language" barrier. Apparently they make so many types of blinds/drapery, they couldn't understand what I was talking about until I gave them a specific "model" number. The end result seemed to be to ship the 15 foot rod back to them (w/o breaking it in shipping) at my cost and they would fix it for free or to have a factory installer come in at $99 .
I subsequently somehow managed to get things unstuck.........can't quite be sure whether I just used more force on the rotator rod of if I rotated one of the drapery hooks .
Now......finally.......the question (and you deserve a medal if you've survived this far): Would you have said anything to the workmen?
In preparation for having our hardwood floors refinished, I took down the living room drapes. These cover a very large window, hang vertically, and open half to each side. The vanes in them can be rotated open to allow sunlight to come in or closed to block the sun. I have been educated (yelled at, actually) by DW to be sure I have the vanes in the open position before I try to traverse the drapes open.........otherwise the mechanism may jam up (or break?).
Instruction for taking the drapes down are to traverse the drapes to the open position (vanes rotated to allow sun to come in, of course); then remove the drapes from the snap holders on the rod. I did this and then did nothing else.
After the floor was refinished, but before the job was completed (some small fix up items), I started to put the drapes back on the rod but was surprised to find that the workmen had apparently played with the controls and traversed the drapery holders back to the closed position and rotated
the vanes back to the closed (sun blocking) position. I then got a heart attack when I found I was unable to rotate the vanes back to the normal position.
I then spent many minutes on the phone to the manufacturer looking for help. Much of that time was because of a "language" barrier. Apparently they make so many types of blinds/drapery, they couldn't understand what I was talking about until I gave them a specific "model" number. The end result seemed to be to ship the 15 foot rod back to them (w/o breaking it in shipping) at my cost and they would fix it for free or to have a factory installer come in at $99 .
I subsequently somehow managed to get things unstuck.........can't quite be sure whether I just used more force on the rotator rod of if I rotated one of the drapery hooks .
Now......finally.......the question (and you deserve a medal if you've survived this far): Would you have said anything to the workmen?