rocks911
Recycles dryer sheets
Hey all,
I am trying to move money from my wife's 401 to Vanguard and it seems to be going, well, not so well.
My wife quit her job and has no plans to start another. Her 401 is with Principal. Moving the money from Principal seemed easy enough (though it hasnt actually moved yet) and the entire process was done online.
Now for Vanguard. After expressing my interest to create an account my wife and I sat down and talked with a rep over the speaker phone. She asked my wife what name she wanted to use with the account and my wife told her (leaving out her middle initial (name)) and also told her into what fund(s) we wanted the money directed. Seemed simple enough.
A few days later we got notice that there was problem. The rep with Vanguard told my wife that because she omitted her middle initial (name) that the department of Homeland Security got involved. It might have been better if the rep had asked "what is the exact name on your Social Security card and not what name do you want to use.
So the Vanguard rep sent a FedX letter for my wife to fill out and return. My wife did so. Today my wife gets an e-mail from the Vanguard rep asking if we had sent the letter back and my wife replied that yes indeed she had and the expected delivery date was 2 days ago.
We're waiting now.
I checked the status of the money and its still in her old account.
How long does this process usually take?
I am trying to move money from my wife's 401 to Vanguard and it seems to be going, well, not so well.
My wife quit her job and has no plans to start another. Her 401 is with Principal. Moving the money from Principal seemed easy enough (though it hasnt actually moved yet) and the entire process was done online.
Now for Vanguard. After expressing my interest to create an account my wife and I sat down and talked with a rep over the speaker phone. She asked my wife what name she wanted to use with the account and my wife told her (leaving out her middle initial (name)) and also told her into what fund(s) we wanted the money directed. Seemed simple enough.
A few days later we got notice that there was problem. The rep with Vanguard told my wife that because she omitted her middle initial (name) that the department of Homeland Security got involved. It might have been better if the rep had asked "what is the exact name on your Social Security card and not what name do you want to use.
So the Vanguard rep sent a FedX letter for my wife to fill out and return. My wife did so. Today my wife gets an e-mail from the Vanguard rep asking if we had sent the letter back and my wife replied that yes indeed she had and the expected delivery date was 2 days ago.
We're waiting now.
I checked the status of the money and its still in her old account.
How long does this process usually take?