dmpi said:
I never get the call about stock "deals". They just call me up every now and then and chat about stock and the market. What they really want is for you to let them manage your money. They have this nice way of saying "we can do better than you", lets us have at it.
That's my experience with Schwab as well. My so-called "personal advisor" is well aware that I'm not interested in advisory services, so instead of invitations to fancy dinners at five star restaurants where that subject is brought up, he just gives us $100 American Express gift cards and we go to the restaurant without the help of a "personal advisor."
The guy assigned to us is actually quite helpful/knowledgible. The office is just down the street and being RE, I usually have some reason and the time to make an appointment and stop in and dump some issues for him to solve two or three times a year.
You do have to be up front and frank with these folks to be sure you get what you want for the higher fees (than Vanguard or Fidelity) that you pay. They know that for me:
1. No sales pitches
2. Handle chores/requests in person, free, accurately, promptly and with a smile. Be accurate and correct the first time, everytime.
3. Pass out perks to partially offset the higher fees.
BTW, for me, the higher costs are the commissions I pay ($9.95) to buy ETF's. Because Schwab's commissions for MF's not on their "no fee list" are high, and Vanguard funds are not on their "no fee list," I do suffer the inconvenience of owning VTI instead of VTSMX, etc.