scrabbler1
Give me a museum and I'll fill it. (Picasso) Give me a forum ...
- Joined
- Nov 20, 2009
- Messages
- 6,699
I had a somewhat awkward situation the other day before the second of 2 telemedicine appointments I have had with different specialist doctors in the last few weeks.
The first telemedicine appointment went fine. I knew beforehand that my insurance company was waiving copays for all telemedicine appointments, so nobody asked me for any copay info or tried to bill me for it. It didn't matter if the appointment was related to COVID-19 or not. It didn't matter it the appointment was with a specialist or not. All that mattered was that the appointment was medically necessary, and both of them were. Both doctors I have been seeing for 5 years stemming from my 2015 hospital stay.
The second telemedicine appointment had the awkward moments. First, the doctor's staffer wanted to get credit card info for a copay. I told him the insurance company waived it. He replied with the COVID-19 requirement and I told him No. He replied with the specialist exception and again I told him No. Later, the doctor was on the phone with me and was claiming that I was costing him some money but he would still talk to me (it's not as bad as it sounds). He is a good man, often railing about insurance companies during my visits (which is fine, but where his ire should have been directed at the moment, not at me). I was a little miffed but the phone call went fine without further incident.
I do not believe he could refuse to talk to me because I correctly refused to give him a copay. If he has beef with my refusal, he should take it up with my insurance company, not with me.
Have any of you had any difficulties dealing with doctors where the copays have been waived by the insurance companies if there is a telemedicine appointment instead of an in-person one?
The first telemedicine appointment went fine. I knew beforehand that my insurance company was waiving copays for all telemedicine appointments, so nobody asked me for any copay info or tried to bill me for it. It didn't matter if the appointment was related to COVID-19 or not. It didn't matter it the appointment was with a specialist or not. All that mattered was that the appointment was medically necessary, and both of them were. Both doctors I have been seeing for 5 years stemming from my 2015 hospital stay.
The second telemedicine appointment had the awkward moments. First, the doctor's staffer wanted to get credit card info for a copay. I told him the insurance company waived it. He replied with the COVID-19 requirement and I told him No. He replied with the specialist exception and again I told him No. Later, the doctor was on the phone with me and was claiming that I was costing him some money but he would still talk to me (it's not as bad as it sounds). He is a good man, often railing about insurance companies during my visits (which is fine, but where his ire should have been directed at the moment, not at me). I was a little miffed but the phone call went fine without further incident.
I do not believe he could refuse to talk to me because I correctly refused to give him a copay. If he has beef with my refusal, he should take it up with my insurance company, not with me.
Have any of you had any difficulties dealing with doctors where the copays have been waived by the insurance companies if there is a telemedicine appointment instead of an in-person one?