We purchased this amazing TV from Costco in 2020. The inner power source is completely burned out. We had Geek Squad come out and check every cord, restart, power down power up and bought a new Amazon Fire stick.
Costco is hard to deal with. I have no idea if they're going to stand behind this TV. I called and gave all the info, serial numbers, and SV #s which is a real pain when the TV is wall mounted. You have to squeeze your iPhone behind the screen and hope it takes the right picture of all the numbers.
Now, they want to send a tech guy out to replace the power thing in the TV. I assume this will take weeks. So frustrated.
The Geek Squad guy said if we had bought it from Best Buy, all this would be taken care of, with no charge and little hassle. No more buying electronics from Costco.
Costco is hard to deal with. I have no idea if they're going to stand behind this TV. I called and gave all the info, serial numbers, and SV #s which is a real pain when the TV is wall mounted. You have to squeeze your iPhone behind the screen and hope it takes the right picture of all the numbers.
Now, they want to send a tech guy out to replace the power thing in the TV. I assume this will take weeks. So frustrated.
The Geek Squad guy said if we had bought it from Best Buy, all this would be taken care of, with no charge and little hassle. No more buying electronics from Costco.