I am experiencing the occasional and seemingly random "loss" of the Internet connection on my Windows 10 PC. I say "loss" because the browser (and once in a while the mail client) will sort of freeze up and take several seconds to finally load the webpage or complete a connection to the mail server. This has been happening in the three months I have owned the PC. This didn't happen at all with the Windows 7 PC I had previously used on this network for seven months.
Some additional details:
I've been trying to see if something is running in the background, but it is not easy to catch. The freeze is not very long, but it is long enough that it has been bothering me for quite some time. Since I now have plenty of spare time to try and track this down, I am open to suggestions from the Windows 10 users on the forum.
Note: I am looking to try and locate the issue on this PC, so please don't suggest using Mac or Linux. I already have a backup PC with Linux Mint. Hopefully this will keep any discussion to the topic at hand.
Some additional details:
- The PC is connected via Ethernet, a direct line to the U-verse modem. This was the same connection used with the Windows 7 PC.
- In the settings, Wi-Fi, Bluetooth, and Hotspot are all switched off.
- Currently used browsers are the latest versions of Firefox and Opera, and the issue pops up on both of them.
I've been trying to see if something is running in the background, but it is not easy to catch. The freeze is not very long, but it is long enough that it has been bothering me for quite some time. Since I now have plenty of spare time to try and track this down, I am open to suggestions from the Windows 10 users on the forum.
Note: I am looking to try and locate the issue on this PC, so please don't suggest using Mac or Linux. I already have a backup PC with Linux Mint. Hopefully this will keep any discussion to the topic at hand.