FinanceDude
Give me a museum and I'll fill it. (Picasso) Give me a forum ...
- Joined
- Aug 3, 2006
- Messages
- 12,483
I am remodeling my basement, so I am spending money. I keep going into stores and every employee is standing around talking and not helping anyone.
Last Friday I got fed up. I found a reciprocating saw I wanted after finding it buried in some aisle. NO employee helped me or even acknowledged me. When I got to the checkout I asked to speak to the manager on duty.
He came over and asked what was the problem. I told him I wanted 20% off the price on the recip. saw. He said he couldn't do that. I told him that was fine, I would go somewhere else and buy it. I threw in the fact that the store was dead and I STILL couldn't get anyone to help me, and was that the business model he was trying to run?
We struck a deal.........
I found it amazing that in a bad economy customer service seems at an all-time low........
I had 3 employees watch me load 50 2X4's on a cart......that's pretty funny.......
Last Friday I got fed up. I found a reciprocating saw I wanted after finding it buried in some aisle. NO employee helped me or even acknowledged me. When I got to the checkout I asked to speak to the manager on duty.
He came over and asked what was the problem. I told him I wanted 20% off the price on the recip. saw. He said he couldn't do that. I told him that was fine, I would go somewhere else and buy it. I threw in the fact that the store was dead and I STILL couldn't get anyone to help me, and was that the business model he was trying to run?
We struck a deal.........
I found it amazing that in a bad economy customer service seems at an all-time low........
I had 3 employees watch me load 50 2X4's on a cart......that's pretty funny.......