Vanguard call-in password a risk?

Lsbcal

Give me a museum and I'll fill it. (Picasso) Give me a forum ...
Joined
May 28, 2006
Messages
8,809
Location
west coast, hi there!
I've paid a lot of attention to password security. Then just remembered the old call-in password to Vanguard (enhanced security password) I set up years ago. It is vulnerable in maybe two ways: (1) the rep can see it which is really a no-no for password security, (2) to be memorable it is usually short and easy to say to the rep.

So I've changed over to the voice verification which is somewhat like a voice fingerprint. It was easy to set up by just calling up the rep. I think it is best to use a clear landline phone when setting it up. I tried it afterwords on two phones and it worked nicely. You do not need to remember the pass phrase as they prompt you with the phrase during the call-in.

Anyway, thought I would pass this on to others who might be behind the times like I was. Here are two links from VG on this:
https://personal.vanguard.com/pdf/c106.pdf?2210065141

https://personal.vanguard.com/us/XH...d/xhtml/VoiceBioSelfProvisionedJumpPage.xhtml
 
I've so hardened myself as a target that I've lost track of how much I've done. Yesterday when I went to enroll in voice identification I'd forgotten I'd done it long ago. :facepalm:

I'd also forgotten I get text alerts regarding transactions at VG until I received one this week about a transfer.
 
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