Hello and thank you. I sent it on October 14, 2016, by regular USPS mail which receipt by them I verified by telephone (more than once being they did this and other errors in the past too). I think 3 months is more than ample to make such a simple communication, no?
Well, my letter was SO absolutely explicit yet of only approximately 3 paragraphs of 3 lines or so each, a 6 year old would definitely understand it! lol! I can't help to think the person who handled this is either on some drugs, or mentally retarded or just plain stupid, OR some disgruntled employee who deliberately thought this was punishing his/her boss? Who knows...
I too prefer electronic communication - it's easier and faster - but most corporations prefer the phone or snail mail. In fact I searched the net for emails for various corporations especially for the TIAA's CEO and couldn't find any. Occasionally you find some but...they aren't genuine. Yes, I know: "secure emails", but it's a whole project with passwords (which lately, of course, have to be much more undecipherable (really?)), security questions, etc. etc. etc. I just need time to condition my mind to all of these projects, so soon I'll have to surrender and just do it! lol!
Thanks again for helping.