gwraigty
Thinks s/he gets paid by the post
I have found that you need to actually cancel and go to another provider to get the best price. Just saying you are going to do it isn't enough. Then every year bounce to a new provider for the best offer. They punish loyalty.
I haven't cancelled, or threatened to cancel, to get a lower price. I just ask politely if they can give me a better deal, as a long-time customer.