Earlier this year we received a notice cp2501, from the IRS that our tax return didn't match what was on file. It said that we should complete a response form and return it. The problem was as we found out after calling the IRS phone number listed. We had 2 IRA CD's which had matured so we got the checks from Synovus, and carried them across town to Wells Fargo and deposited them. It turned out that some one at WF miscoded the deposits as transfers instead of IRA rollovers. It took them a bout 3 weeks to get us the corrected paperwork to submit. We faxed these in along with our response in mid July. We heard nothing until last week when we got another notice CP2000 which was a proposed amount due of $ 28k plus a substantial tax penalty of $5705 & interest of $1364. Again there is a form included to give my response. Once again I called the included 800 # to make sure we were doing it right. Suprise suprise, it doesn't matter if you fax or mail your response to the notices the all get put in a big pile and are handled as they can get to them & they have no record of receiving our previous response. This "agent" told me to fax it all including both responses, then give 3 to 4 days and call in again to see if they have it we faxed it last thursday and called in yesterday. Nope they don't have a record. He was frankly an a$$ about it and just kept saying because of the current on going situation every thing was back logged and I would have to be patient. But the thing is he is not the one getting more and more interest added. I'm just flustered because the form stated that the $35k is due by November 3rd. I just want to get this fixed and move on, I never had any dealings with IRS before. I'm not a tax cheat and all this is a clerical error! Rant off thanks for listening.